Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Little Rock, Arkansas, United States
Employer Industry: Customer Service and Support
Why consider this job opportunity
Salary of $15/hr with potential for performance-based incentives
Flexible work-from-home arrangement
Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan
DailyPay enrollment option for early access to earned wages
Opportunities for career growth and personal development with extensive training programs
Inclusive company culture with networking and mentorship programs
Job Responsibilities
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issuesTrack, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver expert customer experiences with a positive attitude
Qualifications
1+ year of customer service experience
Open availability for a seasonal position
High school diploma or GED
A quiet, distraction-free work environment at home
Proficiency in fast-paced multi-tasking and strong computer navigation skills
Preferred Qualifications
Experience with remote customer service roles
Familiarity with various technologies and software applications
Strong problem-solving abilities and attention to detail
Previous experience in a high-volume call center environment
We prioritize candidate privacy and champion equal‑opportunity employment. Our role is to connect outstanding candidates with a top‑tier employer.
We are not the EOR (Employer of Record) for this position.
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Why consider this job opportunity
Salary of $15/hr with potential for performance-based incentives
Flexible work-from-home arrangement
Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan
DailyPay enrollment option for early access to earned wages
Opportunities for career growth and personal development with extensive training programs
Inclusive company culture with networking and mentorship programs
Job Responsibilities
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issuesTrack, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver expert customer experiences with a positive attitude
Qualifications
1+ year of customer service experience
Open availability for a seasonal position
High school diploma or GED
A quiet, distraction-free work environment at home
Proficiency in fast-paced multi-tasking and strong computer navigation skills
Preferred Qualifications
Experience with remote customer service roles
Familiarity with various technologies and software applications
Strong problem-solving abilities and attention to detail
Previous experience in a high-volume call center environment
We prioritize candidate privacy and champion equal‑opportunity employment. Our role is to connect outstanding candidates with a top‑tier employer.
We are not the EOR (Employer of Record) for this position.
#J-18808-Ljbffr