FIRST FEDERAL BANK
Dunn, NC
JOB DESCRIPTION
Job Title: Mortgage Loan Processor I Supervisor: Director of Residential Lending
Last Date Reviewed: 2/11/26 Position
Last Date Modified: 2/11/26
Job Code:
Job Level:
Job Grade:
Salary Range: Corporate Officer Title (if applicable):
Overview
Manage residential mortgage loan files from application to underwriting approval, closing and post-closing, ensuring accuracy and compliance. A processor will act as the primary liaison between loan officers, borrowers, and underwriters to collect and clear conditions to close a loan.
Key Responsibilities
Prepare initial disclosure packages and disclose to meet federal guidelines Documentation Collection & Verification: Review loan applications for accuracy and verify borrower employment, income, assets, and credit reports. Loan File Management: Organize and submit completed loan packages to underwriting. Liaison Duties: Communicate with borrowers, underwriters, attorneys, and title companies to move the file forward. Conditions Clearance: Gather necessary documentation to satisfy underwriter conditions. Compliance & Regulatory Adherence: Ensure all files adhere to bank, investor, and government guidelines (FHA, VA, Conventional). Closing Coordination: Prepare all necessary documentation for closings to meet federal guidelines and coordinate to schedule closings. Objectively handle, process, and secure sensitive information and communications • Performing additional duties as requested by Director of Residential Lending.
Required Skills and Qualifications
Experience: 1-3 years of mortgage loan processing experience is preferred Technical Skills: Proficiency in loan processing software (Preferred: Encompass) and MS Office. Strong understanding of mortgage guidelines, loan types (FHA, VA, Conventional), and RESPA regulations. Exceptional attention to detail, strong communication, and the ability to work under tight deadlines
• Proficient oral and written communication skills • Prior banking or credit related experience with a general understanding of banking fundamentals • Ability to meet strict deadlines, multi-task, and work with other departments as well as external customers to achieve required results.
PREFERRED JOB QUALIFICATIONS • Bachelor's degree in business related field.
FFB Management reserves the right to change this position description at any time according to business needs.
EOE
First Federal Bank is an EEO Employer - M/F/Disability/Protected Veteran Status
Dunn, NC
JOB DESCRIPTION
Job Title: Mortgage Loan Processor I Supervisor: Director of Residential Lending
Last Date Reviewed: 2/11/26 Position
Last Date Modified: 2/11/26
Job Code:
Job Level:
Job Grade:
Salary Range: Corporate Officer Title (if applicable):
Overview
Manage residential mortgage loan files from application to underwriting approval, closing and post-closing, ensuring accuracy and compliance. A processor will act as the primary liaison between loan officers, borrowers, and underwriters to collect and clear conditions to close a loan.
Key Responsibilities
Prepare initial disclosure packages and disclose to meet federal guidelines Documentation Collection & Verification: Review loan applications for accuracy and verify borrower employment, income, assets, and credit reports. Loan File Management: Organize and submit completed loan packages to underwriting. Liaison Duties: Communicate with borrowers, underwriters, attorneys, and title companies to move the file forward. Conditions Clearance: Gather necessary documentation to satisfy underwriter conditions. Compliance & Regulatory Adherence: Ensure all files adhere to bank, investor, and government guidelines (FHA, VA, Conventional). Closing Coordination: Prepare all necessary documentation for closings to meet federal guidelines and coordinate to schedule closings. Objectively handle, process, and secure sensitive information and communications • Performing additional duties as requested by Director of Residential Lending.
Required Skills and Qualifications
Experience: 1-3 years of mortgage loan processing experience is preferred Technical Skills: Proficiency in loan processing software (Preferred: Encompass) and MS Office. Strong understanding of mortgage guidelines, loan types (FHA, VA, Conventional), and RESPA regulations. Exceptional attention to detail, strong communication, and the ability to work under tight deadlines
• Proficient oral and written communication skills • Prior banking or credit related experience with a general understanding of banking fundamentals • Ability to meet strict deadlines, multi-task, and work with other departments as well as external customers to achieve required results.
PREFERRED JOB QUALIFICATIONS • Bachelor's degree in business related field.
FFB Management reserves the right to change this position description at any time according to business needs.
EOE
First Federal Bank is an EEO Employer - M/F/Disability/Protected Veteran Status