Remote Senior Consumer Experience & Insights Lead

A healthcare services company is seeking a Senior Consumer Experience Professional to enhance member interactions through data-driven insights and strategic decisions. This remote role requires at least five years of experience in consumer service operations and strong analytical skills. Responsibilities include managing multiple projects, driving improvements based on customer feedback, and collaborating across teams. The position offers competitive salary ranging from $71,100 to $97,800 annually, along with comprehensive benefits and a bonus incentive plan. #J-18808-Ljbffr