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Remote Senior Consumer Experience & Insights Lead

Humana, Saint Paul, Minnesota, United States

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A healthcare company is seeking a Senior Consumer Experience Professional to improve member interactions through data-driven insights. You will analyze trends, identify friction points, and implement solutions to enhance patient experiences. Candidates should have a minimum of five years in Consumer Experience, strong analytical skills, and proficiency in Microsoft Office. This is a remote position, with occasional travel required. Competitive salary and benefits offered. #J-18808-Ljbffr