Outside Sales Professional (Paid Training & Licensing!)
Certus Pest, Inc., Phoenix, Arizona, United States, 85003
Description
The Job:
Outside Sales Representative – Residential Services
Location:
Phoenix, AZ
Pay: $50,000 – $120,000/year (base salary + uncapped commission — the better you are, the more you earn)
Schedule:
Monday through Friday, full-time (no nights, no weekends unless you want to make more)
Perks:
Company car, benefits, PTO, and full support from a team that’s got your back
Purpose Drive sales growth by generating and closing new leads, upselling existing customers, and building strong relationships within a designated territory. Deliver customized solutions through home and property inspections and ensure customer satisfaction by providing full-service pest control proposals and maintaining high standards of professionalism and safety.
Key Contributions
Develop and execute a territory sales plan to generate and close new business.
Conduct complete property inspections to assess customer needs and identify appropriate services.
Prepare, present, and close service proposals for residential and commercial customers.
Fully own the end-to-end sales cycle, ensuring tight coordination with operations to schedule, launch, and execute all sold services, while driving timely payment and supporting collections efforts.
Grow revenue by upselling additional services to existing customers.
Prospect, follow up on leads, and build relationships within the assigned territory and community.
Clearly communicate service value and recommend full-service solutions to customers.
Maintain accurate sales documentation and records.
Maintain assigned sales vehicle, equipment, and tools in safe, clean, working condition.
Participate in required sales meetings, training, and ongoing development.
Operate safely and in compliance with driving laws, PPE requirements, and company policies.
Support other business initiatives as assigned.
Success Metrics
Meet monthly and quarterly new business and upsell sales targets.
Maintain =98% accuracy in proposals, contracts, and sales documentation.
Respond to =95% of new leads within same day or 24-hour service-level agreements.
Meet weekly activity targets (e.g., proposals submitted, follow-ups completed).
Respond to =95% of customer issues or escalations within 24 hours with zero repeat escalations.
Growth Impact
Accelerates revenue capture by reducing the cost of open territories and call center gaps.
Protects compliance through accurate background checks and adherence to hiring standards.
Drives scalability by building repeatable, efficient recruiting processes for high-volume frontline roles.
Strengthens culture and retention by ensuring hiring quality and responsiveness that reinforce trust in CERTUS leadership and systems
Capabilities & Strengths
Collaboration and communication: Effectively partner with customers, team members, and managers to meet client expectations and resolve issues.
Problem-solving and judgment: Employ sound sales strategies, troubleshoot customer needs, and make decisions to close sales and maintain customer satisfaction.
Leadership behaviors and cultural alignment: Demonstrate reliability, safety awareness, and responsiveness in all sales activities.
Requirements Required Qualifications
High School diploma or equivalent with 5 years of proven driving experience.
Successful completion of 30-day initial training (classroom and field) and earning minimum required monthly sales KPIs.
Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.
Preferred Qualifications
Prior sales expereince.
Experience working in multi-state, high-growth, or field-based environments.
Advanced certifications or specialized knowledge in sales or pest control.
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The Job:
Outside Sales Representative – Residential Services
Location:
Phoenix, AZ
Pay: $50,000 – $120,000/year (base salary + uncapped commission — the better you are, the more you earn)
Schedule:
Monday through Friday, full-time (no nights, no weekends unless you want to make more)
Perks:
Company car, benefits, PTO, and full support from a team that’s got your back
Purpose Drive sales growth by generating and closing new leads, upselling existing customers, and building strong relationships within a designated territory. Deliver customized solutions through home and property inspections and ensure customer satisfaction by providing full-service pest control proposals and maintaining high standards of professionalism and safety.
Key Contributions
Develop and execute a territory sales plan to generate and close new business.
Conduct complete property inspections to assess customer needs and identify appropriate services.
Prepare, present, and close service proposals for residential and commercial customers.
Fully own the end-to-end sales cycle, ensuring tight coordination with operations to schedule, launch, and execute all sold services, while driving timely payment and supporting collections efforts.
Grow revenue by upselling additional services to existing customers.
Prospect, follow up on leads, and build relationships within the assigned territory and community.
Clearly communicate service value and recommend full-service solutions to customers.
Maintain accurate sales documentation and records.
Maintain assigned sales vehicle, equipment, and tools in safe, clean, working condition.
Participate in required sales meetings, training, and ongoing development.
Operate safely and in compliance with driving laws, PPE requirements, and company policies.
Support other business initiatives as assigned.
Success Metrics
Meet monthly and quarterly new business and upsell sales targets.
Maintain =98% accuracy in proposals, contracts, and sales documentation.
Respond to =95% of new leads within same day or 24-hour service-level agreements.
Meet weekly activity targets (e.g., proposals submitted, follow-ups completed).
Respond to =95% of customer issues or escalations within 24 hours with zero repeat escalations.
Growth Impact
Accelerates revenue capture by reducing the cost of open territories and call center gaps.
Protects compliance through accurate background checks and adherence to hiring standards.
Drives scalability by building repeatable, efficient recruiting processes for high-volume frontline roles.
Strengthens culture and retention by ensuring hiring quality and responsiveness that reinforce trust in CERTUS leadership and systems
Capabilities & Strengths
Collaboration and communication: Effectively partner with customers, team members, and managers to meet client expectations and resolve issues.
Problem-solving and judgment: Employ sound sales strategies, troubleshoot customer needs, and make decisions to close sales and maintain customer satisfaction.
Leadership behaviors and cultural alignment: Demonstrate reliability, safety awareness, and responsiveness in all sales activities.
Requirements Required Qualifications
High School diploma or equivalent with 5 years of proven driving experience.
Successful completion of 30-day initial training (classroom and field) and earning minimum required monthly sales KPIs.
Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.
Preferred Qualifications
Prior sales expereince.
Experience working in multi-state, high-growth, or field-based environments.
Advanced certifications or specialized knowledge in sales or pest control.
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