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Account Manager

Intercity Packers Ltd., Portland, Maine, us, 04122

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***Essential Functions:******Knowledge / Skills / Abilities:**** Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.* Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.* Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.* Must have strong negotiation, customer service focus, be a strategic thinker, inquisitive, innovative and creative in order to build relationships, network, link resources and apply business practices.* Ability to understand and utilize market research and P&L statements.* Ability to develop solutions to a variety of complex problems.

May refer to established precedents and policies* Must be able to travel to different locations.* Build strong relationships with key existing customers to focus on growth and retention..* Understands key players, applications, requirements and trends within the foodservice industry.* Creates sustainable value propositions for existing customers that aligns GFS capabilities with customer value drivers.* Fully utilizes company resources and support teams to help the customer with sales, profitability and compliance.* Strong customer service capabilities to help resolve customer issues and concerns..* Utilizes and applies customer profitability model and pricing strategies to negotiate customer contracts to ensure the customers achieve a balanced segment portfolio.* Creates steady growth that is aligned with the organization and GFS distribution network planning.* Communicates and collaborates with internal and external teams.* Collaborates with key decision-makers and executives of accounts to maintain and strengthen customer relationships to proper sales representatives for ongoing maintenance.* Responsible for collaboration with inventory, marketing, sales leadership and merchandising..* Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations.* Reports monthly to the leadership team regarding current and potential customer activities and developments.* Maintain knowledge of segment through industry magazines and local culinary organizations.* Demonstrate and deliver understanding of Foodservice Industry and operations.* Understand areas of customer focus, such as Sales Building, Staffing, Profitability, and Compliance.* Performs other duties as assigned.For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter-and-egg delivery service, it has grown into the largest family-operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores. #J-18808-Ljbffr