Global Account Director, Solutions & Services (Telecommunications)
Hollybank Trustees Ltd, Granite Heights, Wisconsin, United States
Global Account Director, Solutions & Services (Telecommunications)
United States
February 09, 2026
Overview Global Account Director, Solutions & Services (Telecommunications)
Permanent
Full-time
Remote
About us Founded in 2005, TXO is the global full-circle technology lifecycle partner, helping industries optimise, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reducing costs, minimising waste, and maximising impact. We support organisations worldwide in improving efficiency, controlling costs, and meeting environmental goals. By applying circular economy principles, EOSL support, and responsible asset recovery, we extend the life of infrastructure while lowering both commercial and environmental impact. Through urban mining and asset recovery, we help reduce reliance on raw materials, driving performance, profit, and purpose. We operate globally with key hubs in the UK, USA, Sweden, France, Germany, Australia, and Brazil, and backed by TowerBrook Delta, we’re accelerating the shift to a smarter, more sustainable network ecosystem.
Job function Reporting to Managing Director UK & APAC (Global Solutions & Services Sales MD) this exciting new role is responsible for developing and executing strategic account plans tailored to each key client, in alignment with TXO overall business objectives. You will be responsible for understanding each key client’s business needs, identifying opportunities for growth, and ensuring exceptional service delivery across all portfolio areas of TXO.
Specific responsibilities The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business.
Develop and execute strategic account plans tailored to each key client, in alignment with TXO overall business objectives.
Cultivate strong, long-term relationships with key stakeholders within allocated client/customers, including executives and decision-makers.
Serve as the primary point of contact for key client/customer executives, addressing their inquiries, concerns, and requests in a timely and professional manner.
Collaborate cross-functionally with internal teams, including sales, operations, and technical support, to ensure seamless delivery of products and services to clients.
Conduct regular business reviews with clients/customers to assess performance, identify areas for improvement, and explore opportunities for upselling or cross-selling.
Stay abreast of industry trends, market developments, and competitors’ activities to identify potential risks and opportunities for TXO.
Negotiate contracts, pricing agreements, and service level agreements with client/customers, ensuring favourable terms for both parties.
Forecast revenue projections, track key account metrics, and provide regular updates to senior management on the status of the client/customer relationships.
Maintain and update the TXO CRM System.
Identify and target prospective new lines of revenue within client/customer base.
Own and manage a sales forecast and relevant data to support such a forecast.
Follow all companies Policies and Procedures including but not limited to Quality, Health and Safety, Environment and Information Security.
The role is also expected to perform any reasonable requests which are not defined but in the ability of the individual.
About you
Thrive in a fast-paced, evolving environment – you’re comfortable with change and take ownership to drive progress without needing rigid structures or hierarchy.
Bring a challenger mindset – you’re always looking for better ways of doing things, driving improvements that deliver real impact for the business and the environment.
Motivated by our mission – you’re inspired by TXO’s vision to make technology more sustainable and excited to be part of a growing, forward-thinking business shaping the future of the industry.
Proven track record of success in key account management, business development, or sales leadership roles within the UK telecommunication or technology industry.
Strong understanding of telecom network infrastructure, including equipment procurement, maintenance, and asset management.
Excellent communication, negotiation, and presentation skills, with the ability to articulate complex ideas clearly and convincingly.
Exceptional interpersonal skills, with a demonstrated ability to build rapport and trust with clients at all levels of an organisation.
Strategic thinker with a results-oriented mindset, capable of driving revenue growth and achieving sales targets.
Highly competitive base salary and double OTE commission
#J-18808-Ljbffr
United States
February 09, 2026
Overview Global Account Director, Solutions & Services (Telecommunications)
Permanent
Full-time
Remote
About us Founded in 2005, TXO is the global full-circle technology lifecycle partner, helping industries optimise, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reducing costs, minimising waste, and maximising impact. We support organisations worldwide in improving efficiency, controlling costs, and meeting environmental goals. By applying circular economy principles, EOSL support, and responsible asset recovery, we extend the life of infrastructure while lowering both commercial and environmental impact. Through urban mining and asset recovery, we help reduce reliance on raw materials, driving performance, profit, and purpose. We operate globally with key hubs in the UK, USA, Sweden, France, Germany, Australia, and Brazil, and backed by TowerBrook Delta, we’re accelerating the shift to a smarter, more sustainable network ecosystem.
Job function Reporting to Managing Director UK & APAC (Global Solutions & Services Sales MD) this exciting new role is responsible for developing and executing strategic account plans tailored to each key client, in alignment with TXO overall business objectives. You will be responsible for understanding each key client’s business needs, identifying opportunities for growth, and ensuring exceptional service delivery across all portfolio areas of TXO.
Specific responsibilities The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business.
Develop and execute strategic account plans tailored to each key client, in alignment with TXO overall business objectives.
Cultivate strong, long-term relationships with key stakeholders within allocated client/customers, including executives and decision-makers.
Serve as the primary point of contact for key client/customer executives, addressing their inquiries, concerns, and requests in a timely and professional manner.
Collaborate cross-functionally with internal teams, including sales, operations, and technical support, to ensure seamless delivery of products and services to clients.
Conduct regular business reviews with clients/customers to assess performance, identify areas for improvement, and explore opportunities for upselling or cross-selling.
Stay abreast of industry trends, market developments, and competitors’ activities to identify potential risks and opportunities for TXO.
Negotiate contracts, pricing agreements, and service level agreements with client/customers, ensuring favourable terms for both parties.
Forecast revenue projections, track key account metrics, and provide regular updates to senior management on the status of the client/customer relationships.
Maintain and update the TXO CRM System.
Identify and target prospective new lines of revenue within client/customer base.
Own and manage a sales forecast and relevant data to support such a forecast.
Follow all companies Policies and Procedures including but not limited to Quality, Health and Safety, Environment and Information Security.
The role is also expected to perform any reasonable requests which are not defined but in the ability of the individual.
About you
Thrive in a fast-paced, evolving environment – you’re comfortable with change and take ownership to drive progress without needing rigid structures or hierarchy.
Bring a challenger mindset – you’re always looking for better ways of doing things, driving improvements that deliver real impact for the business and the environment.
Motivated by our mission – you’re inspired by TXO’s vision to make technology more sustainable and excited to be part of a growing, forward-thinking business shaping the future of the industry.
Proven track record of success in key account management, business development, or sales leadership roles within the UK telecommunication or technology industry.
Strong understanding of telecom network infrastructure, including equipment procurement, maintenance, and asset management.
Excellent communication, negotiation, and presentation skills, with the ability to articulate complex ideas clearly and convincingly.
Exceptional interpersonal skills, with a demonstrated ability to build rapport and trust with clients at all levels of an organisation.
Strategic thinker with a results-oriented mindset, capable of driving revenue growth and achieving sales targets.
Highly competitive base salary and double OTE commission
#J-18808-Ljbffr