Join a passionate, fast-growing team committed to making benefits simpler and more accessible. At Benefits in a Card, you’ll have the opportunity to help reshape how benefits are delivered in the staffing industry—while building meaningful client relationships in a mission-driven, collaborative environment. We offer a competitive salary and a culture that values ownership, growth, and impact.
About the Company
Benefits in a Card provides tailored health insurance and benefit solutions to staffing firms across the United States. We help our partners offer affordable, accessible healthcare to their workforce while remaining compliant and competitive in an ever-changing marketplace.
Role Overview:
As an Account Manager, you will serve as the primary liaison between Benefits in a Card and our staffing firm clients. You’ll take ownership of client relationships from the moment a deal is closed, guiding new clients through implementation, enrollment, and ongoing support.
This role is ideal for a proactive, detail-oriented professional who thrives in a fast-paced environment and is passionate about helping clients succeed. You’ll work closely with internal teams to ensure a seamless client experience and long-term satisfaction.
Your responsibilities would include:
Serve as the primary point of contact for a designated portfolio of staffing firm clients from onboarding through long-term partnership
Lead new client implementation kickoffs, including setup, enrollment guidance, and onboarding support
Guide clients through employee enrollment processes using the Benefits in a Card benefits wizard
Maintain strong relationships with clients and brokers through regular check-ins, renewals, and ongoing support
Coordinate with internal teams (Implementation, Call Center/Customer Service, IT) to resolve issues and ensure a high level of client satisfaction
Provide client feedback and insights to help improve services and optimize the overall client experience
Required experience to be considered include:
3+ years of experience in account management or a client-facing role where you were responsible for client success
Experience in the staffing industry and/or benefits administration is a strong plus
Excellent communication and relationship-building skills
Strong organizational skills with the ability to manage multiple clients simultaneously
Experience with renewals, quoting, open enrollment planning, and carrier/vendor coordination
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
Willingness to attend client meetings on-site or virtually
Ability to learn quickly, think on your feet, and adapt in a growing organization
Team-oriented, driven, and solutions-focused mindset
Location:
725 Lowndes Hill Road, Greenville, SC 29607
On-site, Monday–Friday, 8:00 AM–5:00 PM (Eastern)
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