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Splunk ITSI Consultant

Conducive, Austin, Texas, us, 78716

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Observability Engineer – Splunk ITSI Specialist Location:

Remote / Hybrid (Client-site travel as needed)

Employment Type:

Full-Time

Company:

Conducive Consulting

About Conducive Consulting Conducive Consulting is a technology consulting firm specializing in enterprise observability, monitoring strategy, and performance optimization. We help organizations transform their operational visibility through modern observability platforms and best-in-class implementation practices.

Position Overview Conducive Consulting is seeking an experienced Observability Engineer specializing in Splunk IT Service Intelligence (ITSI) to design, implement, and optimize enterprise observability solutions for our clients. This role requires strong technical expertise in Splunk ITSI, a deep understanding of IT operations, and the ability to translate business requirements into actionable monitoring and service intelligence strategies.

Key Responsibilities

Design, deploy, and configure Splunk ITSI solutions for enterprise clients

Develop service hierarchies, KPIs, glass tables, and episode review configurations

Implement entity modeling and service templates aligned with business services

Integrate Splunk ITSI with infrastructure, application, and cloud monitoring tools

Build correlation searches, threshold policies, and adaptive thresholding models

Optimize ITSI performance and scalability

Lead client workshops to define observability strategy and service modeling frameworks

Develop documentation, architecture diagrams, and operational runbooks

Provide mentorship to junior engineers and client teams

Support pre‑sales activities, including solution design and technical presentations

Required Qualifications

3+ years of hands‑on experience with Splunk Enterprise

2+ years of experience implementing Splunk ITSI in production environments

Strong knowledge of IT operations and ITIL frameworks

Proficiency with SPL (Search Processing Language)

Experience with event correlation and alert tuning

Familiarity with AWS, Azure, or GCP

Strong communication and client‑facing skills

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