Athletics Ticketing & Group Sales Coordinator
Inside Higher Ed, Providence, Rhode Island, us, 02912
Athletics Ticketing & Group Sales Coordinator
Bread University Athletics – the Coordinator plays a key role in delivering exceptional customer service to ticket holders, faculty and staff, students, and prospective fans. In a fast‑paced environment this position leads all group sales efforts while building and maintaining strong relationships within the local community. The coordinator supports in‑person, phone, and email ticket sales and assists with game‑day ticket operations to ensure a smooth, positive fan experience.
Education and Experience
Bachelor's degree or equivalent combination of education and relevant experience required.
One to three years of experience in ticketing, sales, customer service, athletics, event operations or other related fields.
Experience working in a fast‑paced, customer‑facing environment.
Job Competencies
Strong customer service and interpersonal skills.
Ability to communicate effectively in person, by phone, and in writing.
Sales aptitude with the ability to build and maintain relationships.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Proficiency with ticketing systems, CRM tools, and standard office software.
Knowledge of or ability to learn NCAA and Ivy League rules and regulations.
All division employees must demonstrate exemplary ethical conduct and conformance to NCAA rules and regulations. The duties of this position are to be performed in compliance with all NCAA, Ivy League rules and regulations; any rule violations on behalf of themselves or any knowledge of violations within the division must be reported to the compliance office and appropriate parties. Employees in coaching positions must receive annual rules education on NCAA legislation related to recruiting by the compliance office and maintain current AED/CPR and First Aid certification (certification is available at no cost through the Division).
Background Check – Criminal, Education, MVR. All offers of employment are contingent upon successful completion of a background check and education verification satisfactory to Brown.
EEO Statement Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.
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Education and Experience
Bachelor's degree or equivalent combination of education and relevant experience required.
One to three years of experience in ticketing, sales, customer service, athletics, event operations or other related fields.
Experience working in a fast‑paced, customer‑facing environment.
Job Competencies
Strong customer service and interpersonal skills.
Ability to communicate effectively in person, by phone, and in writing.
Sales aptitude with the ability to build and maintain relationships.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Proficiency with ticketing systems, CRM tools, and standard office software.
Knowledge of or ability to learn NCAA and Ivy League rules and regulations.
All division employees must demonstrate exemplary ethical conduct and conformance to NCAA rules and regulations. The duties of this position are to be performed in compliance with all NCAA, Ivy League rules and regulations; any rule violations on behalf of themselves or any knowledge of violations within the division must be reported to the compliance office and appropriate parties. Employees in coaching positions must receive annual rules education on NCAA legislation related to recruiting by the compliance office and maintain current AED/CPR and First Aid certification (certification is available at no cost through the Division).
Background Check – Criminal, Education, MVR. All offers of employment are contingent upon successful completion of a background check and education verification satisfactory to Brown.
EEO Statement Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.
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