Account Executive
Dallas, Texas
On Site
Playfly Sports is looking for an Account Executive to join our team in Dallas, Texas.
Account Executives act as the primary liaison between our current client base and Atletico Dallas and focus on driving revenue through ticket sales (season, group, and premium sales). The primary revenue driver is outbound phone calls, supplemented with email marketing, face‑to‑face presentations, and in‑arena/stadium tours. Additional duties include handling all inbound communication, addressing and answering questions or concerns, conducting onsite and offsite appointments, and attending season‑ticket member events. Day‑to‑day leadership and mentoring will be provided by the Playfly Aspire Leadership. Tools, programs, and systems necessary to "BE GREAT" will be supplied.
What You’ll Accomplish
Sell a full menu of products
Perform stadium tours, on‑site presentations, outbound calls, and service inbound calls for Atletico Dallas. Inventory available for sale across this location includes, but is not limited to, season tickets, group tickets, premium inventory, partial/mini‑plan ticket packages, and single‑game tickets.
Meet or exceed sales goals while providing superior customer service
Grow sales portfolio continuously by attracting additional business leads
Manage and retain a large account base of premium seating, season‑ticket members, and group sales clients
Service all existing season‑ticket members
Facilitate season‑ticket member upgrades and additional seat requests
Set and execute out‑of‑office and arena tour appointments to grow relationships and revenue within the current fan base
Maintain records of all prospects and customers within the ticketing database
Make a minimum of 30 connections (conversations) with fans daily
Contact local businesses and individuals via phone, in‑person appointments, and networking events to sell season tickets, corporate, partial plans, and group ticket plans
Be accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals
Work home games and season‑ticket member events, performing various ticket sales and service duties throughout the game
Provide exceptional customer service to fans
Perform sales and relationship cultivation phone calls, text messages, emails, etc. with season‑ticket holders, sponsors, businesses, individuals, groups, and prospective buyers
Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages
Utilize strategic ticketing programs, promotions, and sales strategies to generate season‑ticket revenue
Execute season‑ticket retention programs and build relationships with assigned season‑ticket holders
Manage and retain a large account base of premium seating, season‑ticket members, and a group sales list
Other job‑related duties as assigned
What You’ll Bring
Bachelor’s degree preferred but not required
Experience with ticketing software and CRM programs preferred
Previous customer service or retail sales experience; display a genuine desire to help people
Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
Excellent communication, presentation and listening skills
Ability to work well with others and comfortable taking initiative
Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
Ability to work nights and weekends when needed
Ticketing software experience is a plus
Travel, Lifting, Physical Requirements
Availability to work outside typical office hours including nights and weekends as needed
The work is sedentary in nature
Walking, standing, bending and carrying of light office items is required
The work is typically performed in an adequately lighted and climate‑controlled office environment
May require occasional travel
What We Do Playfly Sports is the full‑service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome‑based solutions into 90‑million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high‑profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com.
What We Stand For At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
EEOC & Diversity Statement Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Accommodations Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.
We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
For California and UK Residents, please read our Privacy Policy.
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Playfly Sports is looking for an Account Executive to join our team in Dallas, Texas.
Account Executives act as the primary liaison between our current client base and Atletico Dallas and focus on driving revenue through ticket sales (season, group, and premium sales). The primary revenue driver is outbound phone calls, supplemented with email marketing, face‑to‑face presentations, and in‑arena/stadium tours. Additional duties include handling all inbound communication, addressing and answering questions or concerns, conducting onsite and offsite appointments, and attending season‑ticket member events. Day‑to‑day leadership and mentoring will be provided by the Playfly Aspire Leadership. Tools, programs, and systems necessary to "BE GREAT" will be supplied.
What You’ll Accomplish
Sell a full menu of products
Perform stadium tours, on‑site presentations, outbound calls, and service inbound calls for Atletico Dallas. Inventory available for sale across this location includes, but is not limited to, season tickets, group tickets, premium inventory, partial/mini‑plan ticket packages, and single‑game tickets.
Meet or exceed sales goals while providing superior customer service
Grow sales portfolio continuously by attracting additional business leads
Manage and retain a large account base of premium seating, season‑ticket members, and group sales clients
Service all existing season‑ticket members
Facilitate season‑ticket member upgrades and additional seat requests
Set and execute out‑of‑office and arena tour appointments to grow relationships and revenue within the current fan base
Maintain records of all prospects and customers within the ticketing database
Make a minimum of 30 connections (conversations) with fans daily
Contact local businesses and individuals via phone, in‑person appointments, and networking events to sell season tickets, corporate, partial plans, and group ticket plans
Be accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals
Work home games and season‑ticket member events, performing various ticket sales and service duties throughout the game
Provide exceptional customer service to fans
Perform sales and relationship cultivation phone calls, text messages, emails, etc. with season‑ticket holders, sponsors, businesses, individuals, groups, and prospective buyers
Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages
Utilize strategic ticketing programs, promotions, and sales strategies to generate season‑ticket revenue
Execute season‑ticket retention programs and build relationships with assigned season‑ticket holders
Manage and retain a large account base of premium seating, season‑ticket members, and a group sales list
Other job‑related duties as assigned
What You’ll Bring
Bachelor’s degree preferred but not required
Experience with ticketing software and CRM programs preferred
Previous customer service or retail sales experience; display a genuine desire to help people
Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
Excellent communication, presentation and listening skills
Ability to work well with others and comfortable taking initiative
Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
Ability to work nights and weekends when needed
Ticketing software experience is a plus
Travel, Lifting, Physical Requirements
Availability to work outside typical office hours including nights and weekends as needed
The work is sedentary in nature
Walking, standing, bending and carrying of light office items is required
The work is typically performed in an adequately lighted and climate‑controlled office environment
May require occasional travel
What We Do Playfly Sports is the full‑service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome‑based solutions into 90‑million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high‑profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com.
What We Stand For At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
EEOC & Diversity Statement Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Accommodations Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.
We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
For California and UK Residents, please read our Privacy Policy.
#J-18808-Ljbffr