Account Manager
Michael Lybarger - State Farm Insurance Agent, Mansfield, Ohio, United States, 44904
Michael Lybarger - State Farm Insurance Agent is a trusted provider of insurance and financial services. Based at 1985 West 4th Street in Ontario, Ohio, the agency is known for delivering reliable and personalized insurance solutions to meet their clients' unique needs. Our mission is to help individuals and families protect what matters most and achieve their financial goals. We take pride in fostering strong relationships with our clients and serving as their go-to resource for trusted advice and excellent service.
Role Description/Responsibilities This is a full-time Account Manager role located on-site in Mansfield, OH. The Account Manager will be responsible for building and maintaining strong client relationships, managing renewals, and identifying insurance coverage solutions. Daily activities include meeting with clients to understand their needs, presenting policy options, handling customer inquiries, and supporting the sales team in achieving business objectives. The role requires proactive collaboration with the team to ensure customer satisfaction and the growth of the agency.
Qualifications
Exceptional communication and interpersonal skills, including the ability to build relationships and effectively engage with clients.
Strong sales and customer service skills to deliver personalized recommendations and handle inquiries efficiently.
Organizational and time management skills to prioritize tasks, manage multiple accounts, and meet deadlines.
Basic knowledge of insurance products and the ability to learn and apply state-specific insurance regulations.
Proficiency in using office software such as email, word processing, and customer relationship management (CRM) tools.
Ability to work in a team-oriented environment and contribute to collective goals.
Prior experience in insurance, sales, or customer service is a strong advantage but not required.
High school diploma or equivalent required, while a college degree or relevant certifications (e.g., insurance licensing) are preferred.
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Role Description/Responsibilities This is a full-time Account Manager role located on-site in Mansfield, OH. The Account Manager will be responsible for building and maintaining strong client relationships, managing renewals, and identifying insurance coverage solutions. Daily activities include meeting with clients to understand their needs, presenting policy options, handling customer inquiries, and supporting the sales team in achieving business objectives. The role requires proactive collaboration with the team to ensure customer satisfaction and the growth of the agency.
Qualifications
Exceptional communication and interpersonal skills, including the ability to build relationships and effectively engage with clients.
Strong sales and customer service skills to deliver personalized recommendations and handle inquiries efficiently.
Organizational and time management skills to prioritize tasks, manage multiple accounts, and meet deadlines.
Basic knowledge of insurance products and the ability to learn and apply state-specific insurance regulations.
Proficiency in using office software such as email, word processing, and customer relationship management (CRM) tools.
Ability to work in a team-oriented environment and contribute to collective goals.
Prior experience in insurance, sales, or customer service is a strong advantage but not required.
High school diploma or equivalent required, while a college degree or relevant certifications (e.g., insurance licensing) are preferred.
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