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Account Manager I
at McGriff, a division of Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
Build and maintain key client and carrier relationships by phone, email and in person.
Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem solving, upon request.
Continually seek cross‑sell opportunities and suggest new lines of coverage.
Work with Producer and/or Marketing Account Executive, if applicable, to monitor and manage the renewal process for assigned clients. Coordinate meeting with client and/or Producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
Assist with the marketing of accounts as requested by Producer and/or Marketing Account Executive, if applicable.
Prepare marketing information or provide required information to a marketing person. As appropriate, present the options to the client.
Complete the implementation process; prepare and deliver all applicable forms to client.
Assist Producer in conducting relationship management meetings and/or visits with assigned clients.
Become proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow‑up, service issues, establish follow‑up date and daily manage follow up in client management system(s). Also, understand how to use the system to acquire information to assist clients.
Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
Mentor team members.
Other duties and responsibilities as requested by management.
Our future colleague.
Bachelor’s degree or equivalent education and related training.
Three to Five years of relevant insurance industry experience.
Appropriate insurance license(s).
Strong client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems.
Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale.
Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite.
Ability to travel, occasionally overnight.
Preferred Qualifications.
Advanced degree.
Certification in field of endeavor.
Experience with Requests for Proposal.
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable Benefits.
Generous time off, including personal and volunteering.
Tuition reimbursement and professional development opportunities.
Hybrid Work.
Charitable contribution match programs.
Stock purchase opportunities.
To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/
For careers at McGriff visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
https://www.linkedin.com/company/mcgriff
https://www.linkedin.com/company/marsh-mclennan-agency
https://www.instagram.com/lifeatmma/
https://www.facebook.com/LifeatMMA
https://twitter.com/marsh_mma
Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#J-18808-Ljbffr
Account Manager I
at McGriff, a division of Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
Build and maintain key client and carrier relationships by phone, email and in person.
Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem solving, upon request.
Continually seek cross‑sell opportunities and suggest new lines of coverage.
Work with Producer and/or Marketing Account Executive, if applicable, to monitor and manage the renewal process for assigned clients. Coordinate meeting with client and/or Producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
Assist with the marketing of accounts as requested by Producer and/or Marketing Account Executive, if applicable.
Prepare marketing information or provide required information to a marketing person. As appropriate, present the options to the client.
Complete the implementation process; prepare and deliver all applicable forms to client.
Assist Producer in conducting relationship management meetings and/or visits with assigned clients.
Become proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow‑up, service issues, establish follow‑up date and daily manage follow up in client management system(s). Also, understand how to use the system to acquire information to assist clients.
Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
Mentor team members.
Other duties and responsibilities as requested by management.
Our future colleague.
Bachelor’s degree or equivalent education and related training.
Three to Five years of relevant insurance industry experience.
Appropriate insurance license(s).
Strong client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems.
Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale.
Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite.
Ability to travel, occasionally overnight.
Preferred Qualifications.
Advanced degree.
Certification in field of endeavor.
Experience with Requests for Proposal.
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable Benefits.
Generous time off, including personal and volunteering.
Tuition reimbursement and professional development opportunities.
Hybrid Work.
Charitable contribution match programs.
Stock purchase opportunities.
To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/
For careers at McGriff visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
https://www.linkedin.com/company/mcgriff
https://www.linkedin.com/company/marsh-mclennan-agency
https://www.instagram.com/lifeatmma/
https://www.facebook.com/LifeatMMA
https://twitter.com/marsh_mma
Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#J-18808-Ljbffr