Overview
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear a motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!
Responsibilities
Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
Use your parts knowledge to assist other NAPA team members answer questions for customers
Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
Bring customer focus and high energy to our fast-paced stores
Welcome retail customers into our retail stores and engage to provide a positive consumer experience
Use technology (computer), cash register, telephone, and paper catalog system
Qualifications
Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
Have gained your parts experience by working in the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
You are willing to learn all things automotive if you don’t have the background in automotive parts.
Want to join a team where you can learn and grow your career – the opportunities are endless!
What you’ll need
Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
High School Diploma or GED. Technical or Trade school courses or degree.
Excellent verbal and written communication skills
Love fast paced retail environments
Great listening skills and empathy for customers
Nice to have
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Heavy-duty parts experience.
Hydraulic Hose assembly experience.
Experience in a parts store, auction, retail store, auto body/collision
Knowledge of cataloging AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications
What’s in it for you
Awesome people and brand
Competitive Pay
Outstanding health benefits (employee’s monthly premiums paid by employer)
PTO package
Weekly overtime pay
Stable company with a “family” feel
A culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same
Great training, and ongoing development with support from multiple leaders/your team
Job Types: Full-time, Part-time
Benefits
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
#J-18808-Ljbffr
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear a motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!
Responsibilities
Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
Use your parts knowledge to assist other NAPA team members answer questions for customers
Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
Bring customer focus and high energy to our fast-paced stores
Welcome retail customers into our retail stores and engage to provide a positive consumer experience
Use technology (computer), cash register, telephone, and paper catalog system
Qualifications
Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
Have gained your parts experience by working in the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
You are willing to learn all things automotive if you don’t have the background in automotive parts.
Want to join a team where you can learn and grow your career – the opportunities are endless!
What you’ll need
Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
High School Diploma or GED. Technical or Trade school courses or degree.
Excellent verbal and written communication skills
Love fast paced retail environments
Great listening skills and empathy for customers
Nice to have
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Heavy-duty parts experience.
Hydraulic Hose assembly experience.
Experience in a parts store, auction, retail store, auto body/collision
Knowledge of cataloging AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications
What’s in it for you
Awesome people and brand
Competitive Pay
Outstanding health benefits (employee’s monthly premiums paid by employer)
PTO package
Weekly overtime pay
Stable company with a “family” feel
A culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same
Great training, and ongoing development with support from multiple leaders/your team
Job Types: Full-time, Part-time
Benefits
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
#J-18808-Ljbffr