The Inside Sales Representative at Tree Guardians is responsible for proactively engaging with current and prospective customers at one or multiple partner companies to sell tree removal and pruning services. This role serves as a critical link between customers, sales arborists, and operations ensuring a smooth transition from initial inquiry through job coordination and scheduling. The ideal candidate is consultative, organized, and comfortable discussing tree care solutions while driving revenue growth.
Key Responsibilities
Conduct outbound and inbound sales outreach to prospective and existing customers via phone, email, and digital platforms
Utilize prior proposals from the Sales team to assess customer needs related to tree removal, pruning, and general tree care services
Present and sell appropriate services in alignment with Tree Guardians’ safety, quality, and arboricultural standards
Follow up on estimates, proposals, and open opportunities to close sales in a timely manner
Job Coordination & Scheduling
Coordinate approved work with internal operations teams to ensure accurate scope, scheduling, and customer expectations
Communicate job details clearly to production teams, including access, site conditions, and customer requests
Serve as a potential point of contact for customers and/or the sales team throughout the sales-to-production handoff
Assist with rescheduling or adjustments due to weather, emergency work, or operational constraints
Customer Experience & Relationship Management
Maintain consistent, professional communication with customers before and after the sale
Address customer questions, concerns, or changes in scope in coordination with management
Support long‑term customer relationships to encourage repeat business and referrals
Administrative & CRM Management
Accurately document all customer interactions, proposals, and job details in the CRM system
Track sales activity, pipeline progress, and follow‑up tasks
Support billing coordination and ensure completed work aligns with sold scope
Qualifications Required
2+ years of inside sales, customer service, or account coordination experience
Strong phone presence and comfort with outbound sales outreach
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast‑paced environment
Proficient with CRM systems and Microsoft Office or Google Workspace
Preferred
Experience in tree care, landscaping, construction, or home services industries
Familiarity with tree removal and pruning concepts
Sales training or demonstrated history of meeting or exceeding sales goals
Work Environment & Expectations
Primarily office‑based with consistent phone and computer use
May require occasional flexibility to support urgent or emergency work coordination
Commitment to Tree Guardians’ values of safety, professionalism, and quality service
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Key Responsibilities
Conduct outbound and inbound sales outreach to prospective and existing customers via phone, email, and digital platforms
Utilize prior proposals from the Sales team to assess customer needs related to tree removal, pruning, and general tree care services
Present and sell appropriate services in alignment with Tree Guardians’ safety, quality, and arboricultural standards
Follow up on estimates, proposals, and open opportunities to close sales in a timely manner
Job Coordination & Scheduling
Coordinate approved work with internal operations teams to ensure accurate scope, scheduling, and customer expectations
Communicate job details clearly to production teams, including access, site conditions, and customer requests
Serve as a potential point of contact for customers and/or the sales team throughout the sales-to-production handoff
Assist with rescheduling or adjustments due to weather, emergency work, or operational constraints
Customer Experience & Relationship Management
Maintain consistent, professional communication with customers before and after the sale
Address customer questions, concerns, or changes in scope in coordination with management
Support long‑term customer relationships to encourage repeat business and referrals
Administrative & CRM Management
Accurately document all customer interactions, proposals, and job details in the CRM system
Track sales activity, pipeline progress, and follow‑up tasks
Support billing coordination and ensure completed work aligns with sold scope
Qualifications Required
2+ years of inside sales, customer service, or account coordination experience
Strong phone presence and comfort with outbound sales outreach
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast‑paced environment
Proficient with CRM systems and Microsoft Office or Google Workspace
Preferred
Experience in tree care, landscaping, construction, or home services industries
Familiarity with tree removal and pruning concepts
Sales training or demonstrated history of meeting or exceeding sales goals
Work Environment & Expectations
Primarily office‑based with consistent phone and computer use
May require occasional flexibility to support urgent or emergency work coordination
Commitment to Tree Guardians’ values of safety, professionalism, and quality service
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