CRM Analytics Manager - Braze, Tableau
Smart IT Frame LLC, Los Angeles, California, United States, 90079
Employment Type:
Contract
About Smart IT Frame At
Smart IT Frame , we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Overview This role will partner closely with CRM, Product, Marketing, and Data teams to translate customer and campaign data into actionable insights that improve engagement, retention, and long‑term value. Analytics to drive data‑informed decision‑making across our CRM and lifecycle marketing efforts.
Qualifications Required
5–8+ years of experience in analytics, CRM analytics, lifecycle marketing, or customer insights.
Strong experience analyzing CRM and customer lifecycle data in a digital, DTC, or media environment.
Proficiency with CRM platforms and analytics tools (e.g., Braze, SFMC, Redfast Tableau, or similar).
Demonstrated ability to translate data into actionable insights and strategic recommendations.
Excellent communication skills with experience presenting to senior stakeholders.
Language skills: a) French - b) Danish - c) Portuguese (individual languages not all together)
Preferred
Experience supporting streaming, media, or subscription‑based businesses.
Familiarity with experimentation methodologies, incrementality analysis, and cohort‑based analysis.
Exposure to global or multi‑market analytics environments.
Success Metrics
Clear, trusted measurement of CRM and lifecycle performance across channels and markets.
Improved campaign effectiveness driven by actionable insights and testing.
Strong adoption of dashboards and reporting by CRM and marketing stakeholders.
Reduced ambiguity in performance measurement through standardized analytics frameworks.
Mandatory Skills:
Benefits Management, Project Planning, Project Governance
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Contract
About Smart IT Frame At
Smart IT Frame , we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Overview This role will partner closely with CRM, Product, Marketing, and Data teams to translate customer and campaign data into actionable insights that improve engagement, retention, and long‑term value. Analytics to drive data‑informed decision‑making across our CRM and lifecycle marketing efforts.
Qualifications Required
5–8+ years of experience in analytics, CRM analytics, lifecycle marketing, or customer insights.
Strong experience analyzing CRM and customer lifecycle data in a digital, DTC, or media environment.
Proficiency with CRM platforms and analytics tools (e.g., Braze, SFMC, Redfast Tableau, or similar).
Demonstrated ability to translate data into actionable insights and strategic recommendations.
Excellent communication skills with experience presenting to senior stakeholders.
Language skills: a) French - b) Danish - c) Portuguese (individual languages not all together)
Preferred
Experience supporting streaming, media, or subscription‑based businesses.
Familiarity with experimentation methodologies, incrementality analysis, and cohort‑based analysis.
Exposure to global or multi‑market analytics environments.
Success Metrics
Clear, trusted measurement of CRM and lifecycle performance across channels and markets.
Improved campaign effectiveness driven by actionable insights and testing.
Strong adoption of dashboards and reporting by CRM and marketing stakeholders.
Reduced ambiguity in performance measurement through standardized analytics frameworks.
Mandatory Skills:
Benefits Management, Project Planning, Project Governance
#J-18808-Ljbffr