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Digital Marketing Generalist II

Orlando Health, Inc., Orlando, Florida, us, 32885

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Digital Marketing Generalist II - Lakeland, FL The Digital Marketing Generalist II is a well‑rounded digital marketer with demonstrated expertise in multiple aspects of social media such as content creation (text, video, and graphics), analytics, reputation management, and strategy. This role collaborates with internal and external stakeholders to maximize Orlando Health’s awareness and reputation; positively influence customer, partner, and other key stakeholder perceptions; and ensure optimal customer engagement and satisfaction.

The Digital Marketing Generalist II partners with Marketing, Sports Partnerships, Community Relations, Brand Marketing, and Marketing Technologies teams to deliver best‑in‑class digital content and experiences to our audiences.

Essential Functions

Creates text, video, graphics, and/or image content to ensure a robust and responsive social media presence

Supports organic social media and digital content strategies by staying up to date with current technologies and trends in content creation, social media platforms, and reporting tools

Responds quickly, capably, and appropriately in high‑pressure situations

Adjusts seamlessly to evolving social media and digital content strategies to maintain alignment with business goals

Uses analytics to understand customer demographics and help target content to best‑performing channels

Monitors follower engagement and works with appropriate parties to respond

Captures and shares insights with teams about what drives audiences and how they feel about Orlando Health and key competitors

Brainstorms creative growth strategies through digital marketing

Works with Strategic Communications team to build holistic communication plans and content ecosystems

Demonstrates excellent copywriting, critical thinking, analytical, and communication skills

Assists stakeholders in growing their understanding and utilization of social media and digital content to support strategic goals and ROI

Extends knowledge to colleagues for education, inspiration, and strategic guidance

Maintains compliance with all Orlando Health policies and procedures

Other Related Functions

Video skills, while not required, are a plus

Collaborates with various teams to ensure messaging consistency

Maintains strong organizational skills and the ability to manage multiple ongoing projects and one‑off requests

Exhibits professional presence and communication

Works collaboratively across teams and levels within the organization

Performs other duties as assigned by leadership

Education Bachelor’s degree in Communications, Journalism, Marketing, or a related field from an accredited college or university is required.

Experience

Four (4) years of experience in digital/search marketing, display advertising, or digital content marketing

Experience utilizing CRM systems to launch and optimize campaigns is required

Why Orlando Health Orlando Health is a mission‑driven organization committed to delivering exceptional care, innovation, and community impact. Our marketing team plays a critical role in shaping how our brand connects with patients, partners, and communities.

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