Account Manager, Strategic Partnerships
Security First Insurance, Ormond Beach, Florida, United States, 32174
Security First Managers is seeking a highly skilled
Strategic Partner Relationship Manager
to oversee and strengthen relationships with key enterprise-level partners critical to our growth and long-term business objectives. This role serves as the primary point of contact for assigned strategic partners, ensuring seamless collaboration across Underwriting, Claims, Operations, IT, Compliance, Finance, and Sales within a fast‑paced Florida Property & Casualty environment.
Working with minimal supervision, the ideal candidate brings strong judgment, relationship‑building expertise, and a deep understanding of operational processes and regulatory requirements.
Key Responsibilities
Serve as the primary relationship owner for assigned strategic partners, ensuring strong engagement and collaboration.
Act as liaison between partners and internal teams to support underwriting, claims, operations, and sales alignment.
Monitor partner performance metrics and identify opportunities to improve growth, efficiency, and service levels.
Support joint business planning, partner reviews, and the onboarding of new partners or initiatives.
Resolve escalated issues and coordinate process or system improvements impacting partner experience.
Provide reports, insights, and recommendations to leadership; communicate partner feedback and advocate for enhancements.
Ensure compliance with Florida P&C regulations and stay informed on market trends and risks.
Minimum Requirements
Bachelor’s degree in Business, Insurance, Finance, or a related field
Five (5) or more years of experience in Property & Casualty insurance, account management, agency management, or carrier operations
OR an equivalent combination of education, certification, training, and/or experience
Experience managing complex or high‑value accounts and strategic relationships
Strong understanding of Florida Property & Casualty insurance products and distribution models
Preferred Qualifications
Experience working with national or enterprise-level insurance partners
Knowledge of underwriting workflows, claims operations, and insurance technology platforms
Professional insurance designation (e.g., CPCU, ARM)
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Strategic Partner Relationship Manager
to oversee and strengthen relationships with key enterprise-level partners critical to our growth and long-term business objectives. This role serves as the primary point of contact for assigned strategic partners, ensuring seamless collaboration across Underwriting, Claims, Operations, IT, Compliance, Finance, and Sales within a fast‑paced Florida Property & Casualty environment.
Working with minimal supervision, the ideal candidate brings strong judgment, relationship‑building expertise, and a deep understanding of operational processes and regulatory requirements.
Key Responsibilities
Serve as the primary relationship owner for assigned strategic partners, ensuring strong engagement and collaboration.
Act as liaison between partners and internal teams to support underwriting, claims, operations, and sales alignment.
Monitor partner performance metrics and identify opportunities to improve growth, efficiency, and service levels.
Support joint business planning, partner reviews, and the onboarding of new partners or initiatives.
Resolve escalated issues and coordinate process or system improvements impacting partner experience.
Provide reports, insights, and recommendations to leadership; communicate partner feedback and advocate for enhancements.
Ensure compliance with Florida P&C regulations and stay informed on market trends and risks.
Minimum Requirements
Bachelor’s degree in Business, Insurance, Finance, or a related field
Five (5) or more years of experience in Property & Casualty insurance, account management, agency management, or carrier operations
OR an equivalent combination of education, certification, training, and/or experience
Experience managing complex or high‑value accounts and strategic relationships
Strong understanding of Florida Property & Casualty insurance products and distribution models
Preferred Qualifications
Experience working with national or enterprise-level insurance partners
Knowledge of underwriting workflows, claims operations, and insurance technology platforms
Professional insurance designation (e.g., CPCU, ARM)
#J-18808-Ljbffr