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Key Account Manager

Medium, Delhi, Iowa, United States, 52223

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Company Overview Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM) and has emerged as India's no. 1 RPM Company. Headquartered in Bengaluru, India, we collaborate with top healthcare providers to apply AI-powered RPM solutions to improve staff efficiency, patient outcomes, and pioneer new care models.

Responsibilities

Client Relationship Management:

Build and maintain strong, long‑lasting relationships with key clients, acting as the main point of contact and addressing queries promptly.

Revenue Generation and Account Development:

Drive revenue growth within key accounts through sales strategies, identify upsell or cross‑sell opportunities, and plan promotional activities such as events and product demonstrations.

Negotiation and Contract Management:

Manage contract negotiations, renewals, and amendments to maximize value while ensuring compliance with contractual obligations and service‑level agreements.

Problem Resolution:

Proactively identify and address client issues, working with relevant departments to find timely solutions.

Stakeholder Management:

Identify and engage external and internal stakeholders, sharing insights to inform product/service enhancements and business strategies.

Team Management and Leadership:

Lead and mentor a team of 4–5 members to drive high performance and effective execution of account strategies.

Experience & Qualifications

Master’s degree in Marketing, Business, or a related field.

3–5 years of account management or sales experience.

Experience working with hospitals and healthcare preferred.

Strong analytical and problem‑solving skills.

Exceptional communication and interpersonal skills.

Willingness to travel extensively.

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