Sales Support Coordinator
Northpoint Commercial Finance, Alpharetta, Georgia, United States, 30239
Position Summary
Primary responsibility is business development, client relationship management and generating additional opportunities for receivables growth by boarding new dealer customers to the Company. High responsibility sales position that includes a territory consisting of assigned states and a portfolio of existing customers and prospective new customers. Works hand in hand with the SVP Sales-Transportation, manufacturer representatives, as well as the Company’s own external Field Sales organization to nurture and grow the business. Continuous communication with existing and prospective customers as well as the Company’s credit and operations personnel.
Essential Duties and Responsibilities
Solicit new dealer business as well as grow assigned territory outstandings from current dealer customers through relationship management and organic growth. Phone call solicitation is the primary method of communication.
Secure and submit new dealer complete credit packages which includes the credit application, business and personal financial statements, background information, business entity information, overview of the opportunity, and recommendation.
Communicate effectively with the External sales team, Credit/Underwriting team, Operations team and the customers themselves to facilitate a smooth and efficient dealer experience for new applications and/or line modifications
Maintain detailed notes, track productivity, and manage workload via the CRM database (Salesforce.com)
Occasionally work trade show booths or dealer meetings and interact with manufacturers and dealers in a face to face setting.
Based on territory size, activate and fund an assigned number of new dealers and credit line increases each quarter. Follow up with your territory’s customers to ensure they are utilizing their credit facilities.
Ideal Work schedule will be a combination of work from home and work in the Alpharetta office.
Education/Experience Bachelor's Degree from a four-year college/university preferred.
Skills and Competencies
One year of applicable work experience
Ability to learn and use Salesforce.com and MS Office products (Word, Excel, Outlook)
Very strong verbal and written communication skills required due to the high amount of phone call volume, written email solicitations, and credit write-ups
Good and tactful negotiation skills.
Strong drive to learn and grow customer relationships
Desire to exceed assigned goals of adding new business and nurturing and growing existing customer relationships
Polished and professional in presentation
Eager, positive and likeable personality and works well within a close-knit team environment
Language Ability Ability to read and interpret documents such as operating instructions and policy and procedure manuals. Ability to draft customer facing emails and correspondence on a regular basis. Ability to communicate effectively via phone with a variety of manufacturer/dealer contacts.
Math Ability Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written or oral format. Ability to deal with problems involving several concrete variables in standardized format.
Computer Skills Microsoft Office required, specifically, Outlook, Word, Excel, and Access.
Certificates and Licenses N/A
Supervisory Responsibilities N/A
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel and to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, stoop kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Northpoint collects, uses, and shares personal information of California consumers. For additional information about how we do so, please see our California Privacy Statement at https://northpointcf.com/privacy-policy/#personal-information.
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Essential Duties and Responsibilities
Solicit new dealer business as well as grow assigned territory outstandings from current dealer customers through relationship management and organic growth. Phone call solicitation is the primary method of communication.
Secure and submit new dealer complete credit packages which includes the credit application, business and personal financial statements, background information, business entity information, overview of the opportunity, and recommendation.
Communicate effectively with the External sales team, Credit/Underwriting team, Operations team and the customers themselves to facilitate a smooth and efficient dealer experience for new applications and/or line modifications
Maintain detailed notes, track productivity, and manage workload via the CRM database (Salesforce.com)
Occasionally work trade show booths or dealer meetings and interact with manufacturers and dealers in a face to face setting.
Based on territory size, activate and fund an assigned number of new dealers and credit line increases each quarter. Follow up with your territory’s customers to ensure they are utilizing their credit facilities.
Ideal Work schedule will be a combination of work from home and work in the Alpharetta office.
Education/Experience Bachelor's Degree from a four-year college/university preferred.
Skills and Competencies
One year of applicable work experience
Ability to learn and use Salesforce.com and MS Office products (Word, Excel, Outlook)
Very strong verbal and written communication skills required due to the high amount of phone call volume, written email solicitations, and credit write-ups
Good and tactful negotiation skills.
Strong drive to learn and grow customer relationships
Desire to exceed assigned goals of adding new business and nurturing and growing existing customer relationships
Polished and professional in presentation
Eager, positive and likeable personality and works well within a close-knit team environment
Language Ability Ability to read and interpret documents such as operating instructions and policy and procedure manuals. Ability to draft customer facing emails and correspondence on a regular basis. Ability to communicate effectively via phone with a variety of manufacturer/dealer contacts.
Math Ability Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written or oral format. Ability to deal with problems involving several concrete variables in standardized format.
Computer Skills Microsoft Office required, specifically, Outlook, Word, Excel, and Access.
Certificates and Licenses N/A
Supervisory Responsibilities N/A
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel and to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, stoop kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Northpoint collects, uses, and shares personal information of California consumers. For additional information about how we do so, please see our California Privacy Statement at https://northpointcf.com/privacy-policy/#personal-information.
#J-18808-Ljbffr