Concierge Operations Advisor – Retail Channels

A leading financial institution based in San Juan, PR is looking for an Advisor for Retail Channels (Operations) to ensure exceptional service for Concierge customers. The role involves managing service operations, ensuring compliance with SLAs, and improving customer experiences based on data insights. Ideal candidates should hold a Bachelor's degree and possess experience in service management within banking or similar sectors. Full bilingual proficiency in English and Spanish is required. #J-18808-Ljbffr