Eagan, MN
Order: 4295327023
Order Type : Office Assignment to Hire
Customer Service Representative
Location:
Eagan, MN Pay:
$20.00 per hour Schedule:
4:00 PM - 12:30 AM
Job Summary
The Customer Service Representative provides prompt, courteous, and efficient service by responding to customer inquiries, processing orders, and resolving issues. This role serves as a key liaison between customers, the warehouse, and internal teams to ensure smooth operations and customer satisfaction.
What You'll Do
Respond to customer inquiries regarding orders, shipments, inventory, and deliveries Process customer work orders and generate required documentation Coordinate with warehouse and office teams on scheduling, invoicing, and credit adjustments Track orders, update inventory records, and maintain accurate files Resolve refused, short, overage, and damaged (OS&D) orders Report customer feedback and service issues to management Answer phones, greet visitors, and provide general clerical support Schedule loads and ensure shipments are properly closed Perform other duties as assigned Skills & Qualifications 0-2 years of related customer service or office experience Ability to multitask in a fast-paced environment Strong communication and problem-solving skills Experience handling challenging customer situations Proficiency with Microsoft Office and basic computer systems Knowledge of Warehouse Management Systems (preferred) Accurate typing and data entry skills Team-oriented with a professional, positive attitude Education High school diploma or GED required Physical Requirements Ability to sit for extended periods with frequent interruptions Occasional standing, reaching, bending, and light lifting (up to 20 lbs.) Ability to use office equipment and electronic tools May require occasional travel and visits to warehouse environments, including cold temperatures
Order: 4295327023
Order Type : Office Assignment to Hire
Customer Service Representative
Location:
Eagan, MN Pay:
$20.00 per hour Schedule:
4:00 PM - 12:30 AM
Job Summary
The Customer Service Representative provides prompt, courteous, and efficient service by responding to customer inquiries, processing orders, and resolving issues. This role serves as a key liaison between customers, the warehouse, and internal teams to ensure smooth operations and customer satisfaction.
What You'll Do
Respond to customer inquiries regarding orders, shipments, inventory, and deliveries Process customer work orders and generate required documentation Coordinate with warehouse and office teams on scheduling, invoicing, and credit adjustments Track orders, update inventory records, and maintain accurate files Resolve refused, short, overage, and damaged (OS&D) orders Report customer feedback and service issues to management Answer phones, greet visitors, and provide general clerical support Schedule loads and ensure shipments are properly closed Perform other duties as assigned Skills & Qualifications 0-2 years of related customer service or office experience Ability to multitask in a fast-paced environment Strong communication and problem-solving skills Experience handling challenging customer situations Proficiency with Microsoft Office and basic computer systems Knowledge of Warehouse Management Systems (preferred) Accurate typing and data entry skills Team-oriented with a professional, positive attitude Education High school diploma or GED required Physical Requirements Ability to sit for extended periods with frequent interruptions Occasional standing, reaching, bending, and light lifting (up to 20 lbs.) Ability to use office equipment and electronic tools May require occasional travel and visits to warehouse environments, including cold temperatures