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Call Center Representative

Vertical Screen, Warminster, Pennsylvania, United States, 18974

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Job Description

The Occupational Health Services Researcher supports our clients' applicants by handling incoming calls regarding drug screens and other health services. This is a full-time in office position out of Warminster, PA. We are seeking a shift of 8am-4pm Monday through Friday. This position pays $15.00hr. Responsibilities

Handle a high volume of inbound or outbound calls Evaluate documentation and information needed Processing and following up on invoices and faxes Administrative duties such as filing, scanning, and mailing different types of documents Maintain and document detailed notes in system regarding correspondence with applicants Required Skills

Must be able to work in a fast paced, inbound/outbound call center environment Ability to multitask Strong attention to detail Ability to efficiently operate and navigate a computer and internal software Excellent verbal and written communication skills Must be proficient in Microsoft Office Fluency in Spanish a plus! Education

The candidate we are seeking will have at minimum a high school diploma or equivalent. Benefits

Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work. Medical, dental and vision coverage with spouse/family coverage options 401K plan with generous company match Flexible spending accounts Voluntary insurance coverage plans (life, disability, etc.) Paid lunch breaks Paid time off Paid holidays Paid training program/ Internal employee development Overtime options available Casual dress code Flexible work schedules RushBus scheduled service from Septa Bus Route 22 and Regional Rail Employee referral bonus program Discounts through partnerships & neighborhood business programs Additional Information

All candidates are subject to a drug test and a background screening. Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.