Team Lead/Supervisor - Loan Servicing Support
Clearance Jobs, Saint Louis, Missouri, United States, 63101
Team Lead
The Team Lead manages day-to-day servicing operations, production workflow, and staff supervision supporting USDA Rural Development loan servicing activities. Responsibilities include assigning and monitoring daily workload, tracking productivity and quality metrics, conducting quality inspections, coaching and mentoring staff, escalating operational issues to SME, and ensuring compliance with documented procedures. Required qualifications include a minimum of 2 years experience in mail handling or financial operations, supervisory experience preferred, and strong organizational and documentation skills.
The Team Lead manages day-to-day servicing operations, production workflow, and staff supervision supporting USDA Rural Development loan servicing activities. Responsibilities include assigning and monitoring daily workload, tracking productivity and quality metrics, conducting quality inspections, coaching and mentoring staff, escalating operational issues to SME, and ensuring compliance with documented procedures. Required qualifications include a minimum of 2 years experience in mail handling or financial operations, supervisory experience preferred, and strong organizational and documentation skills.