BERT OGDEN BMW GENIUS-DELIVERY SPECIALIST
Bert Ogden Auto Group, Hidalgo, Texas, United States, 78557
BMW Genius
As a BMW Genius, you are entrusted with delivering comprehensive product information during sales and after-sales processes. Your key duties may include maintaining in-depth knowledge of BMW products, addressing customer inquiries, explaining vehicle features during deliveries, and ensuring the sage upkeep of physical resources. Additionally, you may travel to different dealerships, assist in dealer trades, participate in community events and contribute to a high-quality customer experience by actively listening and following procedures. Key responsibilities: Explaining vehicle features and technology to customers, often using tools like iPad and mobile customizers Working with sales teams to keep customers engaged and enthusiastic about BMW vehicles Conducting test drives and demonstrating vehicle capabilities Providing ongoing support to customers after they've purchased their vehicle including explaining the BMW app and other features. Continuously learning about new BMW products and technologies through training and development programs Education and/or experience/qualifications: Excellent communication and interpersonal skills Ability to work extended hours High school diploma or equivalent preferred Physical demands: Be able to carry more than 5 lbs. Work environment: Must be able to work under a fast-paced environment Must be able to work independently or on a team environment Other requirements: Must be 21 years old or older Must have a valid Texas driver's license Must be able to pass a drug screening test. Must be able to pass a background screening check. Employment benefits include: Dental insurance Health insurance Vision insurance Paid vacation 401(k) *Bert Ogden Auto Group is an equal opportunity employer*
As a BMW Genius, you are entrusted with delivering comprehensive product information during sales and after-sales processes. Your key duties may include maintaining in-depth knowledge of BMW products, addressing customer inquiries, explaining vehicle features during deliveries, and ensuring the sage upkeep of physical resources. Additionally, you may travel to different dealerships, assist in dealer trades, participate in community events and contribute to a high-quality customer experience by actively listening and following procedures. Key responsibilities: Explaining vehicle features and technology to customers, often using tools like iPad and mobile customizers Working with sales teams to keep customers engaged and enthusiastic about BMW vehicles Conducting test drives and demonstrating vehicle capabilities Providing ongoing support to customers after they've purchased their vehicle including explaining the BMW app and other features. Continuously learning about new BMW products and technologies through training and development programs Education and/or experience/qualifications: Excellent communication and interpersonal skills Ability to work extended hours High school diploma or equivalent preferred Physical demands: Be able to carry more than 5 lbs. Work environment: Must be able to work under a fast-paced environment Must be able to work independently or on a team environment Other requirements: Must be 21 years old or older Must have a valid Texas driver's license Must be able to pass a drug screening test. Must be able to pass a background screening check. Employment benefits include: Dental insurance Health insurance Vision insurance Paid vacation 401(k) *Bert Ogden Auto Group is an equal opportunity employer*