Sales Administration Specialist
Zimmer Biomet Holdings, Seattle, Washington, United States, 98101
Zimmer Biomet Territory Administrator
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. We are committed to creating an environment where every team member feels included, respected, empowered and recognised. What You Can Expect
The position is a territory administrator for a US-based Sales team and its local office(s) working directly with the Territory General Manager on tasks involving commissions, compliance, onboarding and accounts payable. This role assists in maintaining and administering the sales compensation system, ensuring accurate records for US commissions, adjustments, and payouts. Additionally, the position serves as an on-site representative for corporate staff and vendors, while managing office needs to support the local sales and operations teams. How You'll Create Impact
Maintain accurate records in commissions systems, keeping track of product-related or case-specific deductions and performing manual adjustments on a biweekly basis. Act as local compliance liaison: perform monthly entries and reports of sales/HCP activity, ensure rep trainings are up-to-date, and provide compliance updates with sales representatives through a regular cadence of newsletters or meetings. Work with corporate Vendor Credentialing Manager to ensure sales representatives and drivers have active and valid credentials within necessary accounts. Assist with the onboarding of new sales representatives, including ordering badges and business cards and assisting with equipment and system access requests. Manage accounts payable process for the territory including vendor setup in Ariba system, freight charges, on-time payment of building expenses, management of Concur expense reporting, and conducting audits of company-provided equipment for cost efficiency purposes. Maintain accurate records and perform administrative alignments across systems, including territory email distribution lists, SalesForce.com roster and org charts, JAMs sales team alignment, DMM surgeon alignment, and other updates as needed. Oversee local office operations, including ordering supplies, coordinating landlord appointments and maintenance, managing fire extinguisher servicing and security system administration, addressing network/IT issues with Corporate, and ensuring the sales team has access to brochures, models, and literature. This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act. What Makes You Stand Out
Requires proven verbal and written communication skills with an urgency to be customer focused. High level of organizational skill; able to effectively deal with multiple activities/priorities on a timely basis. Must perform work with accuracy and have a proven work history of accurate, precise work; detail oriented. Process oriented; understands how process steps and users contribute to the end result. Excellent interpersonal skills to work with Distributors and external contacts. Strong working knowledge of the Microsoft Office Suite with a focus on Excel. Your Background
Bachelor's degree pertaining to Finance, Business, or Administration with 3-5 years of experience in sales administration and office management preferred. A combination of education and experience will be considered. High school diploma or equivalent is required. Experience with SalesForce.com, JAMS, and/or other sales administration systems preferred. Travel Expectations
Minimal travel. This is a hybrid role with expectation that this person is on-site at least 3 days a week. Expected Compensation Range: $64,000 - $72,000 EOE/M/F/Vet/Disability
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. We are committed to creating an environment where every team member feels included, respected, empowered and recognised. What You Can Expect
The position is a territory administrator for a US-based Sales team and its local office(s) working directly with the Territory General Manager on tasks involving commissions, compliance, onboarding and accounts payable. This role assists in maintaining and administering the sales compensation system, ensuring accurate records for US commissions, adjustments, and payouts. Additionally, the position serves as an on-site representative for corporate staff and vendors, while managing office needs to support the local sales and operations teams. How You'll Create Impact
Maintain accurate records in commissions systems, keeping track of product-related or case-specific deductions and performing manual adjustments on a biweekly basis. Act as local compliance liaison: perform monthly entries and reports of sales/HCP activity, ensure rep trainings are up-to-date, and provide compliance updates with sales representatives through a regular cadence of newsletters or meetings. Work with corporate Vendor Credentialing Manager to ensure sales representatives and drivers have active and valid credentials within necessary accounts. Assist with the onboarding of new sales representatives, including ordering badges and business cards and assisting with equipment and system access requests. Manage accounts payable process for the territory including vendor setup in Ariba system, freight charges, on-time payment of building expenses, management of Concur expense reporting, and conducting audits of company-provided equipment for cost efficiency purposes. Maintain accurate records and perform administrative alignments across systems, including territory email distribution lists, SalesForce.com roster and org charts, JAMs sales team alignment, DMM surgeon alignment, and other updates as needed. Oversee local office operations, including ordering supplies, coordinating landlord appointments and maintenance, managing fire extinguisher servicing and security system administration, addressing network/IT issues with Corporate, and ensuring the sales team has access to brochures, models, and literature. This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act. What Makes You Stand Out
Requires proven verbal and written communication skills with an urgency to be customer focused. High level of organizational skill; able to effectively deal with multiple activities/priorities on a timely basis. Must perform work with accuracy and have a proven work history of accurate, precise work; detail oriented. Process oriented; understands how process steps and users contribute to the end result. Excellent interpersonal skills to work with Distributors and external contacts. Strong working knowledge of the Microsoft Office Suite with a focus on Excel. Your Background
Bachelor's degree pertaining to Finance, Business, or Administration with 3-5 years of experience in sales administration and office management preferred. A combination of education and experience will be considered. High school diploma or equivalent is required. Experience with SalesForce.com, JAMS, and/or other sales administration systems preferred. Travel Expectations
Minimal travel. This is a hybrid role with expectation that this person is on-site at least 3 days a week. Expected Compensation Range: $64,000 - $72,000 EOE/M/F/Vet/Disability