Stella-Jones Sales Support Specialist
Provides highest level customer service to customers by collaboratively working with Sales team, including Sales Directors, Regional Managers, Account Specialists and Sr. Account Specialists. This role is primarily responsible for supporting Sales team with quotes, scheduling and order entry and other transactions for assigned region. Principal Responsibilities: Manages quoted customers for assigned region Basic Power Bi Skills Basic Microsoft Suite Skills Prioritize incoming emails and tasks in order to meet deadlines Proactively communicates pertinent information with cross functional teams and Supervisor as required Maintain basic pricing trends within assigned region Works with Sales Support Specialist for Master Data requests Ability to communicate with customers Assist with special projects as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Qualifications: Education: High School Diploma or equivalent Experience: One or more years general administrative support; 2 or more years of customer service experience Knowledge, Skills and Abilities: Advanced proficiency in Microsoft Suite Strong organizational skills, proactive attitude with exceptional attention to detail Capability to multi-task and work under pressure of deadlines Experience with SAP S/4HANA is a plus Ability to work in a team environment and interface interdepartmentally Employee Benefits: As a Stella-Jones employee, you will have access to excellent benefits and incentives including: The security of working for a company designated as an essential workplace Comprehensive total benefits package with 3 medical plans to choose from Several company-paid benefits including: Dental and Vision coverage Life insurance and Accidental Death & Dismemberment (AD&D) policies Long-Term Disability Coverage Access to a robust employee assistance program Competitive compensation Annual bonus program opportunity 401(k) savings plan with generous Company match (150% on the first 4% deferred) 2 weeks paid vacation and 9 holidays Career advancement opportunities Ability to purchase Company stock Equal Opportunity Employer/Veterans/Disabled
Provides highest level customer service to customers by collaboratively working with Sales team, including Sales Directors, Regional Managers, Account Specialists and Sr. Account Specialists. This role is primarily responsible for supporting Sales team with quotes, scheduling and order entry and other transactions for assigned region. Principal Responsibilities: Manages quoted customers for assigned region Basic Power Bi Skills Basic Microsoft Suite Skills Prioritize incoming emails and tasks in order to meet deadlines Proactively communicates pertinent information with cross functional teams and Supervisor as required Maintain basic pricing trends within assigned region Works with Sales Support Specialist for Master Data requests Ability to communicate with customers Assist with special projects as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Qualifications: Education: High School Diploma or equivalent Experience: One or more years general administrative support; 2 or more years of customer service experience Knowledge, Skills and Abilities: Advanced proficiency in Microsoft Suite Strong organizational skills, proactive attitude with exceptional attention to detail Capability to multi-task and work under pressure of deadlines Experience with SAP S/4HANA is a plus Ability to work in a team environment and interface interdepartmentally Employee Benefits: As a Stella-Jones employee, you will have access to excellent benefits and incentives including: The security of working for a company designated as an essential workplace Comprehensive total benefits package with 3 medical plans to choose from Several company-paid benefits including: Dental and Vision coverage Life insurance and Accidental Death & Dismemberment (AD&D) policies Long-Term Disability Coverage Access to a robust employee assistance program Competitive compensation Annual bonus program opportunity 401(k) savings plan with generous Company match (150% on the first 4% deferred) 2 weeks paid vacation and 9 holidays Career advancement opportunities Ability to purchase Company stock Equal Opportunity Employer/Veterans/Disabled