Customer Service Representative
The Customer Service Representative is responsible for assisting customers by answering questions, resolving complaints, and processing orders. Responsibilities Take or enter orders Maintain schedule of all orders Hiring a carrier, if necessary Cancel accounts Process cancellations Resolve complaints Provide technical support Document of customer interactions Maintain customer records Determine changes Prepare invoices for shipped orders Other assigned duties...
The Customer Service Representative is responsible for assisting customers by answering questions, resolving complaints, and processing orders. Responsibilities Take or enter orders Maintain schedule of all orders Hiring a carrier, if necessary Cancel accounts Process cancellations Resolve complaints Provide technical support Document of customer interactions Maintain customer records Determine changes Prepare invoices for shipped orders Other assigned duties...