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Call Center Representative

BCI Acrylic, Rowlett, Texas, United States, 75088

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CEP Job Post ($17.00-$19.00)

About Us: At Hank's Handyman Services, we set the bar high. Our team takes pride in delivering red carpet-level service to every homeowner, every time. We're a team of professionals who value craftsmanship, communication, and a commitment to excellence. If you're someone who brings your best every day and thrives in a supportive, fast-paced environment, we want to hear from you! Position Overview

We're currently seeking call center representatives to join our growing team. This is not a sales role, it's about building relationships, providing exceptional customer service, and helping homeowners schedule the services they need. What You'll Do

Answer incoming calls and assist potential customers in a friendly and professional manner Schedule appointments and provide information about our services Accurately input data and customer details into our systems Deliver consistent, high-quality customer experiences Work collaboratively with teammates to support daily operations What We're Looking For

Strong communication skills (verbal and written) Excellent attention to detail Prior experience in a call center or customer service environment preferred A professional, upbeat phone presence High energy, trainable, and positive attitude Dependable, punctual, and strong work ethic Monday-Friday 7:30am -4:30pm Preferred (but not required):

Experience with Service Titan Proficiency with Microsoft Office (Word, Excel, Outlook) Familiarity with Google Drive (Docs, Sheets, Forms) Benefits

Medical, dental, and vision insurance 401(k) retirement plan Paid time off (PTO) Paid holidays Ready to apply? We'd love to hear from you! Submit your resume and let us know why you'd be a great fit for Hank's Handyman Services.