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DIRECTOR OF RETREAT SALES

CENTER FOR CHRISTIAN GROWTH INC, New Braunfels, Texas, United States, 78130

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Director Of Retreat Sales

Position Overview: The Director of Retreat Sales position is a full-time position responsible for growing our retreat ministry program by securing group business that reflects the T Bar M mission. This position is responsible for developing and executing a sales strategy that achieves and exceeds monthly and yearly revenue and ministry goals as well as support the retreat ministry with an "all hands-on deck" mindset. Key Duties: Exemplifying our relational approach to ministry by prioritizing and building relationships with potential and existing customers. Make prospective customers feel heard, understood, and valued in a way that encourages them to book with us. Maintain relationships with existing customers and develop systems and strategies that encourage them to continue doing business with us

makes booking with us easy and they feel like we value them and take care of their needs. Be familiar with Retreat and hospitality industry to know how T Bar M can uniquely serve each inquiring group. Respond to all inquiring retreat guests by phone, email or in-person visits, emphasizing care for their group and discernment about our ability to serve them well. Develop and execute a sales strategy to ensure a full Retreat ministry schedule that meets revenue goals. Responsible for ensuring Retreat revenue goals are met. Responsible to ensure pricing is competitive and leads to meeting goals. Work with Director of Retreat Coordinators to create new offerings/new ideas that meet current customer needs to increase inquiries. Give leadership to process for filling "holes" in calendar for both New Braunfels and Lake Travis properties. Develop and execute the strategy to ensure that schedule and space are maximized with group business. Handle all incoming inquiries and use good judgment to determine best fit for each group. As needed, identify ideal groups needed to fill model and contact potential groups through "outbound sales". Develop and execute retention and referral efforts. Work with Director of Retreat Coordinators and Marketing to ensure groups want to rebook; lead efforts to retain and stay in touch with groups after their departure. Work with Marketing to find avenues for Referral efforts to find new groups and lead process to get referrals. Give leadership to Sales Administrative Assistant. Communicate group needs to Sales Administrative Assistant in a way that ensures accuracy and timeliness for booking process that is professional and efficient. Direct Sales Administrative Assistant on special projects and/or tasks (ie, rebooking groups, special outreach efforts, retention efforts). Accomplish Key Outcomes. Contribute to and achieve annual ministry goals for Retreats set by CCG Leadership. Contribute to overall ministry efforts by accomplishing tasks as needed within the ministry community.