Director, HR Business Partners (Operations)
Blue Shield, Oakland, California, United States, 94616
Director, HR Business Partners (Operations)
Oakland, CA, United States and 1 more
Trending
Job Description Your Role
The Director, HR Business Partner – Operations serves as the strategic HR leader supporting the EVP, Chief Operating Officer, and their leadership team across the health plan operations organization of approximately 2,900 employees. This role is responsible for shaping and delivering people strategies that enable large scale operational transformation and excellence across multiple teams supporting Commercial, Medicare, and Medi-Cal lines of business.
Acting as a trusted advisor, the Director works closely with senior leaders to design organizational structures, build workforce capability, advance leadership effectiveness, accelerate modernization, and drive change initiatives that elevate member experience, operational performance, and business outcomes. The Director leads a team of HR Business Partners and collaborates extensively with the People and Engagement Centers of Excellence to execute integrated talent programs.
Responsibilities Your Work
In this role, you will:
Partner with Operations executives to develop and execute people strategies that accelerate modernization, regulatory readiness, digital transformation, and scalable operating models across operations teams.
Serve as a trusted advisor to leaders related to demonstrating the leadership model, ensuring there is a human capital plan in place that enables the business plan, organizational development, design and transformation, hiring decisions, promotions, total rewards, employee relations issues, and overall talent management.
Lead, coach, and develop a team of HR Business Partners, ensuring consistent delivery of high impact HR consultation and strategic guidance.
Drive organizational design solutions that support transformation initiatives, streamline operational workflows, and enhance cross functional performance.
Drive organizational design, performance improvement initiatives, and workforce planning strategies.
Champion and execute talent management efforts including succession planning, performance management, and leadership development.
Collaborate proactively with Centers of Excellence (Talent Acquisition, Learning & Development, Employee Relations, Compensation & Benefits, DEI) to develop and execute integrated HR people programs and solutions that enable business outcomes.
Lead change management initiatives to support business transformation and growth.
Analyze HR metrics and provide insights to guide decision-making and measure effectiveness of programs.
Foster a high-performance culture through effective leadership coaching and employee engagement initiatives.
Ensure compliance with employment laws and regulations and minimize organizational risk.
Qualifications Your Knowledge and Experience
Requires a college degree or equivalent experience (master’s degree preferred) and a minimum of 10 years prior relevant experience, with 6 years of management experience with direct reports.
Requires a minimum of 5+ years HR Business Partner experience supporting senior executives.
Requires proven experience partnering with executive-level leadership in a complex organization.
Requires proven track record of designing and executing people strategies that drive business outcomes.
Requires strong knowledge of employment law, talent management, and organizational development practices.
Requires excellent leadership, influencing, collaboration and interpersonal skills.
Requires experience managing and developing a team of HRBP’s or HR professionals.
Requires ability to navigate and drive change in a dynamic, fast-paced highly matrixed environment.
Requires strong analytical, problem-solving, and decision-making skills.
Requires strong business and financial acumen.
Requires executive presence and the ability to build strong, trusted relationships at all levels of the organization.
Requires expert level ability to lead, coach, consult with, and influence business executives towards success and effectiveness in team leadership and workforce capability.
Professional certifications (e.g., SPHR, SHRM-SCP) are preferred.
Travel Requirement: Some travel, primarily in-state, will be required.
ABOUT US About Blue Shield of California
As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.
At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
Blue Shield isa U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!
Our Values:
Honest.
We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human.
We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
Courageous.
We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
OurWorkplace Model
We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Ourworkplace modelis designed around intentional in-person interaction, collaboration, connection,creativityand flexibility:
For most teams, this means coming into the office two days per week.
Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
Job Info
Job Identification 20260276
Job Category Human Resources
Posting Date 02/12/2026, 07:44 PM
Job Schedule Full time
Locations Oakland, CA, United States CA, United States
Pay Range for California $170280.00 to $255530.00
Pay Range for Bay Area $191952.00 to $288052.00
Role can be filled by a candidate requiring sponsorship No
#J-18808-Ljbffr
Trending
Job Description Your Role
The Director, HR Business Partner – Operations serves as the strategic HR leader supporting the EVP, Chief Operating Officer, and their leadership team across the health plan operations organization of approximately 2,900 employees. This role is responsible for shaping and delivering people strategies that enable large scale operational transformation and excellence across multiple teams supporting Commercial, Medicare, and Medi-Cal lines of business.
Acting as a trusted advisor, the Director works closely with senior leaders to design organizational structures, build workforce capability, advance leadership effectiveness, accelerate modernization, and drive change initiatives that elevate member experience, operational performance, and business outcomes. The Director leads a team of HR Business Partners and collaborates extensively with the People and Engagement Centers of Excellence to execute integrated talent programs.
Responsibilities Your Work
In this role, you will:
Partner with Operations executives to develop and execute people strategies that accelerate modernization, regulatory readiness, digital transformation, and scalable operating models across operations teams.
Serve as a trusted advisor to leaders related to demonstrating the leadership model, ensuring there is a human capital plan in place that enables the business plan, organizational development, design and transformation, hiring decisions, promotions, total rewards, employee relations issues, and overall talent management.
Lead, coach, and develop a team of HR Business Partners, ensuring consistent delivery of high impact HR consultation and strategic guidance.
Drive organizational design solutions that support transformation initiatives, streamline operational workflows, and enhance cross functional performance.
Drive organizational design, performance improvement initiatives, and workforce planning strategies.
Champion and execute talent management efforts including succession planning, performance management, and leadership development.
Collaborate proactively with Centers of Excellence (Talent Acquisition, Learning & Development, Employee Relations, Compensation & Benefits, DEI) to develop and execute integrated HR people programs and solutions that enable business outcomes.
Lead change management initiatives to support business transformation and growth.
Analyze HR metrics and provide insights to guide decision-making and measure effectiveness of programs.
Foster a high-performance culture through effective leadership coaching and employee engagement initiatives.
Ensure compliance with employment laws and regulations and minimize organizational risk.
Qualifications Your Knowledge and Experience
Requires a college degree or equivalent experience (master’s degree preferred) and a minimum of 10 years prior relevant experience, with 6 years of management experience with direct reports.
Requires a minimum of 5+ years HR Business Partner experience supporting senior executives.
Requires proven experience partnering with executive-level leadership in a complex organization.
Requires proven track record of designing and executing people strategies that drive business outcomes.
Requires strong knowledge of employment law, talent management, and organizational development practices.
Requires excellent leadership, influencing, collaboration and interpersonal skills.
Requires experience managing and developing a team of HRBP’s or HR professionals.
Requires ability to navigate and drive change in a dynamic, fast-paced highly matrixed environment.
Requires strong analytical, problem-solving, and decision-making skills.
Requires strong business and financial acumen.
Requires executive presence and the ability to build strong, trusted relationships at all levels of the organization.
Requires expert level ability to lead, coach, consult with, and influence business executives towards success and effectiveness in team leadership and workforce capability.
Professional certifications (e.g., SPHR, SHRM-SCP) are preferred.
Travel Requirement: Some travel, primarily in-state, will be required.
ABOUT US About Blue Shield of California
As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.
At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
Blue Shield isa U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!
Our Values:
Honest.
We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human.
We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
Courageous.
We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
OurWorkplace Model
We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Ourworkplace modelis designed around intentional in-person interaction, collaboration, connection,creativityand flexibility:
For most teams, this means coming into the office two days per week.
Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
Job Info
Job Identification 20260276
Job Category Human Resources
Posting Date 02/12/2026, 07:44 PM
Job Schedule Full time
Locations Oakland, CA, United States CA, United States
Pay Range for California $170280.00 to $255530.00
Pay Range for Bay Area $191952.00 to $288052.00
Role can be filled by a candidate requiring sponsorship No
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