Senior Membership Experience Director
The National Council of Young Men’s Christian Associations of the United States of America, Huntsville, Alabama, United States, 35824
Under the supervision of the Senior Executive of Membership and Wellness, and in harmony with the mission and purpose of the established policies and goals of the YMCA of the Virginia Peninsulas, the Senior Membership Experience Director is accountable for driving membership acquisition, engagement, and retention. The incumbent will provide direction and enthusiasm in the development, retention and promotion of membership in the region and within the Y. With an emphasis on ensuring the highest-quality service to members and guests, the Senior Membership Experience Director will work closely with other leaders in efforts to welcome, connect, support, and engage all members.
1. Bachelor’s Degree in a related field preferred.
2. Ability to interact with people from all ethnic backgrounds, ages, and lifestyles.
3. Working knowledge of computers and experience with a variety of software applications.
4. Ability to lead a team, of both professional and front-line, to generate results.
5. Must possess good written and verbal communication skills.
6. Strong supervisory skills and the ability to problem solve required.
7. Certification in CPR/First Aid/AED/O2 required within 60 days of hire.
8. Complete and maintain required trainings to include: New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.
9. Satisfactory completion of a criminal background check and Child Protective Services check.
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1. Bachelor’s Degree in a related field preferred.
2. Ability to interact with people from all ethnic backgrounds, ages, and lifestyles.
3. Working knowledge of computers and experience with a variety of software applications.
4. Ability to lead a team, of both professional and front-line, to generate results.
5. Must possess good written and verbal communication skills.
6. Strong supervisory skills and the ability to problem solve required.
7. Certification in CPR/First Aid/AED/O2 required within 60 days of hire.
8. Complete and maintain required trainings to include: New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.
9. Satisfactory completion of a criminal background check and Child Protective Services check.
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