Position Purpose:
As a Customer Service and Sales Associate, you will play a crucial role in delivering exceptional service to our customers. You will actively engage with customers to understand their needs and guide them in selecting the right products to complete their projects. Your responsibilities will include: Greeting and qualifying customers to assess their needs. Providing knowledgeable recommendations on products across various departments. Maintaining an organized and inviting shopping environment by ensuring product availability and cleanliness. Ensuring safety standards are met by identifying and reporting hazards promptly. Collaborating effectively with your Department Supervisor and fellow associates. You will have the opportunity to work in specialized departments such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental. Various roles may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. This position is vital in creating a positive shopping experience while driving sales. Join our team and help our customers bring their projects to life!
As a Customer Service and Sales Associate, you will play a crucial role in delivering exceptional service to our customers. You will actively engage with customers to understand their needs and guide them in selecting the right products to complete their projects. Your responsibilities will include: Greeting and qualifying customers to assess their needs. Providing knowledgeable recommendations on products across various departments. Maintaining an organized and inviting shopping environment by ensuring product availability and cleanliness. Ensuring safety standards are met by identifying and reporting hazards promptly. Collaborating effectively with your Department Supervisor and fellow associates. You will have the opportunity to work in specialized departments such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental. Various roles may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. This position is vital in creating a positive shopping experience while driving sales. Join our team and help our customers bring their projects to life!