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Product Director - Business Banking Finance

JPMorgan Chase & Co., Frankfort, Kentucky, United States

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Overview

Are you a skilled data professional with a passion for transforming raw data into actionable insights and a proven track record of learning and implementing new technologies? The Finance Data & Insights Team is an agile product team responsible for the development, production, and transformation of financial data and reporting across Consumer & Community Banking (CCB). Our vision is to enhance the lives of our people and increase the firm's value by leveraging data and advanced tools to analyze information, generate insights, save time, improve processes and controls, and lead the organization in developing future-ready skills. As a Product Director, you will assume a critical and influential role in shaping, defining, and executing the strategic vision and roadmap related to our Finance initiatives supporting Business Banking in partnership with other areas across Banking and Wealth Management. In this capacity, you will work collaboratively with cross-functional teams, including CFOs, Controllers, Business Units, P&A, FDI – Data and BI Leads, Data & Analytics (D&A), and Design. Your efforts will focus on understanding the finance data and insights needs required by BB Finance and adoption of data products and BI solutions. You will sit on the BB CFO leadership team, directly lead a team of approximately 3-4 people, and coordinate across CCB partnerships with Wealth Management investments, Consumer Bank deposits, and Business Card products as we expand measurement and growth insights for the Business Banking franchise value.

Job Responsibilities

Oversee the product roadmap, vision, development, execution, risk management, and business growth targets. Lead the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth. Coach and mentor the product team on best practices, including solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery. Own product performance and be accountable for investing in enhancements to achieve business objectives. Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation. Engage with CFOs, senior leaders, and key stakeholders to understand business needs and develop a comprehensive product roadmap. Set clear objectives and define priorities and success measures; advise on the best approach to meet strategic objectives leveraging financial data and supporting technology. Lead the team in requirements gathering for Business Banking FDI initiatives and ensure solutions meet business needs; collaborate with FDI Product leads to build end-to-end solutions focusing on customer account and profitability analysis. Assess historical Business Bank Finance data flows in support of month-end close processes (P&A and Controllers) to develop new data product solutions, leverage existing infrastructure, and provide a modernized technical solution. Goals include reducing the Essbase footprint for Business Banking, leveraging CARI as a single source of truth for customer profitability. Perform specialized ad hoc analyses to inform evolving business strategies. Prioritize development activities to maximize value delivery and lead data-driven analyses to support business objectives; foster creativity and ingenuity to transform data interpretation and understanding. Motivate and coach a highly skilled cross-functional team to ensure optimal performance; coordinate across FDI teams to measure current and potential value of the Business Banking Franchise. Matrix support will involve coordination of 7-10 people on any given effort.

Required qualifications, capabilities and skills

8+ years of experience or equivalent expertise delivering products, projects, or technology applications. Extensive knowledge of the product development life cycle, technical design, and data analytics. Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Experience driving change within organizations and managing stakeholders across multiple functions. Bachelor’s degree in MIS, Data Science, Mathematics, Engineering, Statistics, or other quantitative or financial subject areas. Experience working with data analytics projects related to the financial services domain. Strong analytical and problem-solving skills with keen attention to detail. Proactive self-starter with the ability to deliver value-added support to business partners in a dependable, timely, and accurate manner. Excellent communication and collaboration skills to work effectively with all levels of management, cross-functional teams, and influence business partners. Ability to manage multiple projects, meet deadlines in a fast-paced environment, and envision new data flows and support models marrying data and process improvements. Experience with relational databases, optimizing SQL to pull and summarize large datasets, report creation, ad-hoc analyses, and delivering end-to-end solutions through the product development lifecycle.

Preferred qualifications, capabilities and skills

Recognized thought leader within a related field. Knowledge of Business Banking business. Experience with AWS, Databricks, Snowflake, or other Cloud Data Warehouse platforms. Experience with SQL, Python, or other big-data query tools. Experience with Oracle Essbase is a plus. Experience with ThoughtSpot or similar AI tools that empower stakeholders to self-serve and generate their own insights.

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