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Senior Director Service Strategy & Innovation - North America

Hitachi ABB Power Grids, Raleigh, North Carolina, United States, 27601

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Join Hitachi Energy’s Service Business, where you’ll play a pivotal role in shaping the future of the power grid. The Senior Director Service Strategy & Innovation - North America, you’ll develop and execute strategic initiatives that drive business growth, foster innovation, and enhance the reliability of grid operations. You’ll collaborate across regional and global teams, tackle complex challenges in service delivery, and contribute to the advancement of digital solutions and strategic partnerships. Your work will directly support the resilience and modernization of the energy sector, making a tangible impact on communities and industries.

How You’ll Make an Impact

Lead the strategic planning cycle for the Service Business, coordinating with key stakeholders to align with long-term objectives

Develop and implement growth and efficiency plans that respond to market trends and customer needs

Monitor competitor and market movements to identify opportunities and threats

Collaborate with sales, marketing, and product management to align business strategy with evolving market demands

Optimize digital customer journeys and drive portfolio innovation through engagement with start-ups and new technologies

Identify and evaluate mergers and acquisitions to expand capabilities and market footprint

Conduct financial modeling, due diligence, and business analytics to support decision-making

Mentor and develop team members, fostering a collaborative and high-performing environment

Ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States

Master’s degree in Science, Engineering, or Business (MBA preferred)

10+ years of senior leadership experience in a service team environment

Demonstrated expertise in strategic planning, innovation management, and M&A within a complex or matrixed organization

Experience in the energy sector or with an OEM focused on service provision or installed base management

Strong analytical, communication, and interpersonal skills

Proven ability to lead change and manage teams in dynamic environments

More About Us

Opportunities to work on innovative technologies that shape the future of energy

A collaborative environment with experienced professionals across the power industry

Access to learning platforms and career development programs

Competitive health and retirement benefits

Paid leave and flexible work arrangements

Location: Raleigh, North Carolina, United States of America; Atlanta, Georgia, United States of America; Charlotte, North Carolina, United States of America; Dallas, Texas, United States of America; Houston, Texas, United States of America; Orlando, Florida, United States of America; Quebec, Quebec, Canada

Job type: Full time

Experience: Executive

Job function: General Management

Contract: Regular

Publication date: 2026-02-12

Reference number: R0111615

About Hitachi Energy Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

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