Data-Driven IT Incident & Problem Management Specialist

A leading energy provider in New Orleans is seeking an IT Problem Management Analyst to analyze IT incident trends and collaborate with Service Delivery teams to resolve recurring issues. The ideal candidate will have a Bachelor's degree in IT or Computer Science, excellent analytical skills, and experience with ITSM tools. This role requires strong communication skills and the ability to present complex data clearly to leadership. This position is based in New Orleans, Louisiana, and offers opportunities for career growth in a supportive environment. #J-18808-Ljbffr