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Server Assistant

Avocet Hospitality Group, Mobile, Alabama, United States, 36624

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Position Summary At Le Moyne’s Chophouse, the

Server Assistant

provides prompt and accommodating service to our guests. The Server Assistant must anticipate both server and guest needs, deliver an elevated level of service, and be prepared to act as a team player.

Main Duties and Responsibilities

Provide a positive and friendly guest experience

Assist servers to consistently deliver a quality experience for guests

Prepare food stations and maintain organized and clean guest tables

Ensure all food safety guidelines are adhered to at all times

Serve food and drink to guests at the direction of the server

Assist servers with refilling beverages and water, resetting and bussing tables

Abide by all company and state guidelines regarding food handling and the sales and service of alcoholic beverages

Clear, clean, and reset tables in preparation for arriving guests

Perform side work for opening, during shift, and closing as appropriate

Act as a connection between front of house and back of house when necessary

Handle guest concerns and complaints, notifying server and management when necessary

Update Host on the status of tables throughout the shift

Assist the waitstaff with any additional tasks as required

Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires

All other duties as assigned by the Restaurant Manager or any other member of management

Supervisory Responsibilities No supervision required.

Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High school diploma or equivalent

Experience

Hospitality experience preferred

Previous experience in and knowledge of restaurant operations and industry standards is a plus

Prior guest relations training

Proper food safety training and certification as described by law

Experience working with computers (MS Office/Google), POS (Micros, Aloha, etc.) and reservation software (Open Table, Resy, etc.)

Skills

A polite, engaging, and professional personality

Strong written and verbal communication skills

Commitment to guest satisfaction and service excellence

Must be able to speak English to communicate with guests and recognize situations that may involve guests that require immediate supervisory attention; must use reasonable care for the safety and security of guests

Knowledge of proper food handling

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision

Working Conditions

Equipment to be used: Coffee/Tea equipment, reservation system, knives for cutting fruits/garnishes, Micros POS or other point of sale system

Physical & Mental Requirements: Must be 18 years of age; must be able to lift 50 lbs; can bend, kneel, squat; can stand and walk for an 8 hour shift; perform various physical movements such as reaching, extending arms over head, bending and stooping safely; frequently use hands and arms to reach and handle; frequently climb, balance, stoop, kneel, and crouch; can push or pull, lift and carry up to 30 lbs; can push or pull vacuum cleaners and wheeled carts weighing up to 30 lbs

Work Environment: LeMoyne’s is a sixty seat dinner-only restaurant with a bar. Occasionally work in other areas of the property including other restaurant/banquet outlets, storage areas, kitchens, and guest areas. Dynamic and fast paced environment; high volume; high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc. Server Assistants often work late evenings, weekends, and holidays.

Who We Are Le Moyne’s Chophouse stands at the crossroads of tradition and innovation, serving exquisite dishes that tell a story of both heritage and creativity. Located within The Admiral Hotel, bold flavors and innovative techniques come together to create dishes that are not only eaten but experienced. Here, you’ll be part of a team dedicated to excellence, where the art of food and service converge in celebration. Your culinary journey begins at lemoynes.com.

The Admiral: Illuminate Your Career in a World of Elegance With a mission to dazzle and delight, we provide an environment that’s as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city’s rich culture. If you’re ready to be part of our illustrious story, learn more at theadmiralhotel.com.

EOE / DFWP

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