Customer Success Leader: Global Impact & Lifecycle

A leading automated solutions provider in Grand Rapids is seeking a Customer Success Leader to guide the customer success function. This role involves defining strategies, ensuring customer satisfaction, and implementing improvements across the customer lifecycle. The ideal candidate has over 10 years of experience in customer engagement within automation sectors and a strong analytical background. The position requires exceptional communication skills and a commitment to enhancing customer outcomes. This role includes travel (50%) to customer sites. #J-18808-Ljbffr