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Sales Engineer Royersford, Pennsylvania, United States

Proconexdirect, Phila, Pennsylvania, United States

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Overview

Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to customers across Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200+ employees, a sharp focus on safety and quality, and the drive to deliver. Sales Engineer We are looking for an enthusiastic and driven Sales Engineer to join our team at Proconex. You will receive training to develop your sales expertise while supporting customers in selecting the right flow control solutions for their needs. We seek individuals with a focus on excellent customer service and sales expertise in our industrial space. Responsibilities

Provide support for the Fisher Controls and Emerson Actuation Business Units. Coordinate and manage the full quote and order processes via our ERP system. Ensure accurate shipping on expedited orders for high-value industrial parts and equipment. Support sales operations by focusing on customer satisfaction and on-time delivery throughout all stages of the sales and order cycles. Develop and facilitate quotation responses with the sales team and track business opportunities and responses. Provide project coordination and document control support for quotations and orders. Interface with vendors, principals, and customers through phone, email, and other forms of communication. Work closely with team members to resolve customer issues and complaints in a timely manner. Follow up as needed to ensure resolution and customer satisfaction. Monitor open customer inquiries, quotations, and order fulfilment via email, phone, and ERP system. Network with customers regarding future business opportunities to share with the team. Qualifications

The ideal candidate will have a strong technical sales background, excellent communication skills, and the ability to build lasting relationships with clients. Inside sales experience or sales administration experience is highly advantageous. 3-8 years of experience in the industrial process business or similar. Bachelor of Science degree with concentration in business preferred. Problem solving experience in a team environment. Excellent organizational and time management skills. Great attention to detail – a keen eye for details in often technical documentation. Intermediate PC and computer skills, including MS Office and customer databases or CRM/ERP systems. Ability to collaborate and communicate effectively in a team environment. We are proud to be an employee-owned organization. Through our ESOP, every team member shares in the growth and success of the company, fostering a culture of collaboration, accountability, and long-term rewards. Proconex offers a standout culture, a fantastic work environment, and competitive benefits including premium medical, 401K match, tuition reimbursement, and other incentives. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to maintaining a professional environment free of discrimination or harassment, and we maintain a Drug-Free Workplace.

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