Overview
Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
PRIMARY DUTIES
Maintains and builds customer relationships by ensuring customer requests are met in a timely fashion.
Designs layouts for service additions and changes to the Company electric system using Company approved standards and policies.
Performs technical calculations and prepares work orders as assigned.
Communicates internally and externally the Company requirements for electric service installation.
Designs, negotiates, and coordinates the installation of residential, commercial, and industrial services including the preparation of cost estimates, work orders, and written service agreements as assignee works with others (e.g. Supervisors, Sr. Consultants, Engineers) to prepare work orders for larger commercial and industrial service installations.
Prepares easement documents and private property permits as required for services and extensions on private property.
Designs, negotiates and coordinates the relocation of overhead and underground facilities, including the preparation of work orders and cost estimates as assigned.
Recommends designs and coordinates installation of residential streetlights. Prepares work orders for the installation of security lighting and unmetered services for customers. Prepares residential or commercial contracts as assigned.
Performs analysis/assistance in emergency restoration and facilitation of restoration efforts. Expected to work beyond regular business hours as required.
EDUCATION, EXPERIENCE, SKILLS, AND ABILITIES
An Associate’s degree in Engineering or Engineering Technology or related field or a High School diploma or the equivalent and one year of formal technical training is required.
Four to Six (4-6) years of related electrical distribution experience is required.
Refer to Time Merit Progression (TMP) for experience required for each step.
Technical Skills: Sound knowledge of electrical distribution systems and construction standards and techniques.
Internal Contacts: Various departments including Customer Service, Transportation, Stores, IT, Telecommunications, Real Estate, Analysts, Planners, Managers and Supervisors, Engineers, Circuit Owners, Zone Managers and Clerical/Secretarial support.
External Contacts: Customers, contractors, municipal and state contact persons, business and utility representatives.
Challenges: Meet internal and external customer expectations and improve overall customer satisfaction; work to improve New Service performance and efficiency; cost-consciousness; reduce rewrites.
Freedom to Act: Determines design details, fees, easement and permitting requirements, and locations for service requests. Uses independent judgment consistent with Engineering Standards and Business Policies. Maintains safety awareness while traveling in work areas.
Safety Awareness: Demonstrate that safety is required for successful completion of all work assignments.
Negotiation: Effective exploring alternatives to reach outcomes that gain all parties’ support.
Teamwork: Active participation in teamwork and collaboration; supports team effectiveness.
Judgment (Problem Solving): Develops alternatives based on logical assumptions and factual information, considering resources and constraints.
Customer Service Orientation: Listen to and understand the customer; anticipate needs; prioritize customer satisfaction.
Overall: Sound knowledge of electrical distribution systems and construction standards and techniques.
The salary range for this position starts at Step 1 ($35.95/hourly) and progresses in accordance with the union contract. Check out the career site for an overview of benefits.
Bargaining unit employees under the TEAL contract will be given first consideration. In addition, this position is being posted internally and externally.
Candidates must successfully pass the TECH Test. Qualified candidates must submit a resume with their online application.
Competencies
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Worker Type:
Regular
Number of Openings:
1
Emergency Response Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
#J-18808-Ljbffr
PRIMARY DUTIES
Maintains and builds customer relationships by ensuring customer requests are met in a timely fashion.
Designs layouts for service additions and changes to the Company electric system using Company approved standards and policies.
Performs technical calculations and prepares work orders as assigned.
Communicates internally and externally the Company requirements for electric service installation.
Designs, negotiates, and coordinates the installation of residential, commercial, and industrial services including the preparation of cost estimates, work orders, and written service agreements as assignee works with others (e.g. Supervisors, Sr. Consultants, Engineers) to prepare work orders for larger commercial and industrial service installations.
Prepares easement documents and private property permits as required for services and extensions on private property.
Designs, negotiates and coordinates the relocation of overhead and underground facilities, including the preparation of work orders and cost estimates as assigned.
Recommends designs and coordinates installation of residential streetlights. Prepares work orders for the installation of security lighting and unmetered services for customers. Prepares residential or commercial contracts as assigned.
Performs analysis/assistance in emergency restoration and facilitation of restoration efforts. Expected to work beyond regular business hours as required.
EDUCATION, EXPERIENCE, SKILLS, AND ABILITIES
An Associate’s degree in Engineering or Engineering Technology or related field or a High School diploma or the equivalent and one year of formal technical training is required.
Four to Six (4-6) years of related electrical distribution experience is required.
Refer to Time Merit Progression (TMP) for experience required for each step.
Technical Skills: Sound knowledge of electrical distribution systems and construction standards and techniques.
Internal Contacts: Various departments including Customer Service, Transportation, Stores, IT, Telecommunications, Real Estate, Analysts, Planners, Managers and Supervisors, Engineers, Circuit Owners, Zone Managers and Clerical/Secretarial support.
External Contacts: Customers, contractors, municipal and state contact persons, business and utility representatives.
Challenges: Meet internal and external customer expectations and improve overall customer satisfaction; work to improve New Service performance and efficiency; cost-consciousness; reduce rewrites.
Freedom to Act: Determines design details, fees, easement and permitting requirements, and locations for service requests. Uses independent judgment consistent with Engineering Standards and Business Policies. Maintains safety awareness while traveling in work areas.
Safety Awareness: Demonstrate that safety is required for successful completion of all work assignments.
Negotiation: Effective exploring alternatives to reach outcomes that gain all parties’ support.
Teamwork: Active participation in teamwork and collaboration; supports team effectiveness.
Judgment (Problem Solving): Develops alternatives based on logical assumptions and factual information, considering resources and constraints.
Customer Service Orientation: Listen to and understand the customer; anticipate needs; prioritize customer satisfaction.
Overall: Sound knowledge of electrical distribution systems and construction standards and techniques.
The salary range for this position starts at Step 1 ($35.95/hourly) and progresses in accordance with the union contract. Check out the career site for an overview of benefits.
Bargaining unit employees under the TEAL contract will be given first consideration. In addition, this position is being posted internally and externally.
Candidates must successfully pass the TECH Test. Qualified candidates must submit a resume with their online application.
Competencies
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Worker Type:
Regular
Number of Openings:
1
Emergency Response Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
#J-18808-Ljbffr