Portico has an amazing opportunity to join our team as an
Area Leasing Specialist!
This position will support multiple communities within our
Dallas/Fort Worth
portfolio.
Job Summary The Area Leasing Specialist provides leasing, marketing, and resident service support to multiple apartment communities within an assigned region. This role focuses on driving occupancy, supporting renewals, delivering exceptional customer service, and assisting on‑site teams with leasing and marketing initiatives. The Area Leasing Specialist plays a key role in ensuring a consistent, high‑quality leasing experience across communities.
Key Responsibilities Leasing & Sales
Respond promptly to phone, email, and online leasing inquiries
Convert leads into tours and lease applications
Conduct professional, personalized tours and present community features and amenities
Process applications, verify documentation, and communicate approval or denial within required timelines
Prepare lease files, move‑in documentation, keys, and welcome materials
Coordinate move‑ins and communicate timelines with office and maintenance teams
Promote rentable items such as garages, parking, and appliances
Ensure leasing offices, models, and tour paths are clean, welcoming, and tour‑ready
Support outreach activities, marketing initiatives, and community events
Assist with competitor market surveys and data collection
Participate in marketing and leasing meetings as assigned
Resident Relations & Retention
Deliver responsive, courteous, and professional service to residents and prospects
Assist with renewals, lease expirations, and notices‑to‑vacate
Document resident requests and coordinate with maintenance teams as needed
Support resident satisfaction and retention initiatives
Administrative & Office Support
Maintain accurate and timely data entry in property management systems
Organize leasing files, reports, and marketing materials
Respond to emails, messages, and inquiries promptly
Follow company safety policies and Fair Housing guidelines
Partner effectively with on‑site management, leasing, and maintenance teams
Support leasing needs across multiple communities within the region
Assist with special projects and additional assignments as needed
Qualifications Experience & Education
6+ months of leasing, sales, or customer service experience preferred
High school diploma or GED required; Bachelor’s degree preferred or equivalent experience
Strong customer service, sales, and communication skills
Ability to build rapport and close leases effectively
Organized, detail‑oriented, and able to manage multiple priorities
Comfortable working in a fast‑paced, customer‑facing environment
Proficiency with Microsoft Word and Excel
Experience with property management software such as OneSite, Yardi, or similar preferred
Knowledge of Fair Housing regulations
Physical & Work Requirements
Ability to stand, walk, climb stairs, and lift up to 30 pounds
Work indoors and outdoors in varying weather conditions
Weekends, overtime, and travel between communities may be required
Work may occur in a pet‑friendly environment
Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
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Area Leasing Specialist!
This position will support multiple communities within our
Dallas/Fort Worth
portfolio.
Job Summary The Area Leasing Specialist provides leasing, marketing, and resident service support to multiple apartment communities within an assigned region. This role focuses on driving occupancy, supporting renewals, delivering exceptional customer service, and assisting on‑site teams with leasing and marketing initiatives. The Area Leasing Specialist plays a key role in ensuring a consistent, high‑quality leasing experience across communities.
Key Responsibilities Leasing & Sales
Respond promptly to phone, email, and online leasing inquiries
Convert leads into tours and lease applications
Conduct professional, personalized tours and present community features and amenities
Process applications, verify documentation, and communicate approval or denial within required timelines
Prepare lease files, move‑in documentation, keys, and welcome materials
Coordinate move‑ins and communicate timelines with office and maintenance teams
Promote rentable items such as garages, parking, and appliances
Ensure leasing offices, models, and tour paths are clean, welcoming, and tour‑ready
Support outreach activities, marketing initiatives, and community events
Assist with competitor market surveys and data collection
Participate in marketing and leasing meetings as assigned
Resident Relations & Retention
Deliver responsive, courteous, and professional service to residents and prospects
Assist with renewals, lease expirations, and notices‑to‑vacate
Document resident requests and coordinate with maintenance teams as needed
Support resident satisfaction and retention initiatives
Administrative & Office Support
Maintain accurate and timely data entry in property management systems
Organize leasing files, reports, and marketing materials
Respond to emails, messages, and inquiries promptly
Follow company safety policies and Fair Housing guidelines
Partner effectively with on‑site management, leasing, and maintenance teams
Support leasing needs across multiple communities within the region
Assist with special projects and additional assignments as needed
Qualifications Experience & Education
6+ months of leasing, sales, or customer service experience preferred
High school diploma or GED required; Bachelor’s degree preferred or equivalent experience
Strong customer service, sales, and communication skills
Ability to build rapport and close leases effectively
Organized, detail‑oriented, and able to manage multiple priorities
Comfortable working in a fast‑paced, customer‑facing environment
Proficiency with Microsoft Word and Excel
Experience with property management software such as OneSite, Yardi, or similar preferred
Knowledge of Fair Housing regulations
Physical & Work Requirements
Ability to stand, walk, climb stairs, and lift up to 30 pounds
Work indoors and outdoors in varying weather conditions
Weekends, overtime, and travel between communities may be required
Work may occur in a pet‑friendly environment
Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
#J-18808-Ljbffr