Overview
The Outside Sales & Design Consultant is a highly skilled salesperson with a proven track record of results and provides exceptional service in premium custom designs and organizational solutions for the whole home. This role designs and sells premium custom spaces to customers in their homes by appointment. The position manages and coordinates all phases of customer projects from in‑home consultation, design, installation, and organizing to provide a seamless customer experience. It also builds repeat clientele, receives customer referrals, and creates its own leads in addition to leads provided by TCS. The consultant serves as part of a Custom Space Outside Sales and Design team for the local market and is a full‑time exempt position offering a competitive base salary complemented by a ramp‑up period and a lucrative monthly bonus incentive tied directly to sales performance.
This position services the DFW market.
What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Consistently meets or exceeds personal sales goals, lead‑to‑sold conversion and positive customer net promoter surveys.
Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home.
Establishes trust, rapport, and understands customer needs to design and present projects and customized plans in a clear and professional manner.
Manages and maintains multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow‑up and consistent concise communication.
Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store.
Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals to support business growth.
Collaborates and maintains consistent communication with key stakeholders, including customers, CDT, Installation, Stores, and Corporate to seamlessly complete projects from inquiry to installation.
Remains current and adheres to The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation.
Proficiently and consistently uses company tools and email to manage all aspects of customer relationship from consultation to installation.
Provides consistent feedback and observations to Store Leadership, Outside Sales Market Manager, on sales, service and process areas of opportunity and celebration.
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities.
Maintains discretion related to all confidential/sensitive company and customer information.
We Believe In Taking Care Of Our Team We offer a comprehensive benefits package that goes beyond just health insurance.
Here’s a Peek At What You Can Expect
Rewarding pay to recognize the value you bring to the team. $35,000 base draw, upwards of $120,000 total take‑home pay with uncapped commission.
Competitive health, dental, and vision plans.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique “1equals3” website for easy access to your benefits information and company updates.
Competitive sick pay and PTO plan to ensure you can take time off to recharge.
For Our Full‑time Associates, We Offer Even More
Peace‑of‑mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family‑focused support: Parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work‑life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program.
Discounts: Hefty discount on our merchandise, custom spaces, services, gift cards, and pet insurance.
Recognition: Service awards, retirement gifts, and celebration of exceptional daily contributions.
Diversity: Employee Resource and Affinity Groups and opportunities to give back to the community.
Additional Information We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
The Container Store promotes a smoke‑free, drug‑free environment.
Equal Employment Opportunity We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act. All qualified applicants will receive equal employment opportunity regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
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This position services the DFW market.
What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Consistently meets or exceeds personal sales goals, lead‑to‑sold conversion and positive customer net promoter surveys.
Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home.
Establishes trust, rapport, and understands customer needs to design and present projects and customized plans in a clear and professional manner.
Manages and maintains multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow‑up and consistent concise communication.
Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store.
Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals to support business growth.
Collaborates and maintains consistent communication with key stakeholders, including customers, CDT, Installation, Stores, and Corporate to seamlessly complete projects from inquiry to installation.
Remains current and adheres to The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation.
Proficiently and consistently uses company tools and email to manage all aspects of customer relationship from consultation to installation.
Provides consistent feedback and observations to Store Leadership, Outside Sales Market Manager, on sales, service and process areas of opportunity and celebration.
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities.
Maintains discretion related to all confidential/sensitive company and customer information.
We Believe In Taking Care Of Our Team We offer a comprehensive benefits package that goes beyond just health insurance.
Here’s a Peek At What You Can Expect
Rewarding pay to recognize the value you bring to the team. $35,000 base draw, upwards of $120,000 total take‑home pay with uncapped commission.
Competitive health, dental, and vision plans.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique “1equals3” website for easy access to your benefits information and company updates.
Competitive sick pay and PTO plan to ensure you can take time off to recharge.
For Our Full‑time Associates, We Offer Even More
Peace‑of‑mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family‑focused support: Parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work‑life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program.
Discounts: Hefty discount on our merchandise, custom spaces, services, gift cards, and pet insurance.
Recognition: Service awards, retirement gifts, and celebration of exceptional daily contributions.
Diversity: Employee Resource and Affinity Groups and opportunities to give back to the community.
Additional Information We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
The Container Store promotes a smoke‑free, drug‑free environment.
Equal Employment Opportunity We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act. All qualified applicants will receive equal employment opportunity regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
#J-18808-Ljbffr