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Admissions Representative New West Hartford (WHF)

American Institute, West Hartford, Connecticut, United States

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About American Institute American Institute, founded in 1924 as the Hartford Secretarial School, provides hands‑on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well‑defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market.

Benefits

Medical (including prescription), Dental, Vision (UMA subsidized)

FSA/HSA (Depending on Medical Plan chosen)

Basic Life Insurance (UMA paid)

Additional Voluntary Life Insurance (Team Member paid)

Employee Assistance Program – EAP (UMA paid)

Long Term Disability (UMA paid)

Short Term Disability (Team Member paid)

Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)

Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off

401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)

Pet Insurance

Identity Theft Protection

Purpose of the Position The Admissions Representative is responsible for providing all the necessary information needed in an ethical and effective manner in order for prospective students to make an informed decision regarding enrolling in the school/program.

Essential Duties and Responsibilities

Follow the Company’s established Policies and Procedures for Admissions as outlined, including but not limited to:

Evaluate future students by way of in‑person interviews, and refer any questionable candidates or issues immediately to the Director of Admissions

Professionally assist prospective students through the admissions process in accordance with all applicable Federal and State regulations

Ensure that accurate, timely and thorough student records are created in compliance with company standards during the Admissions Process and are forwarded to the appropriate departments

Expand the awareness of the School and service within the community

Request referrals during and after the enrollment process

Convey only accurate and compliance‑approved employment and placement data as provided by the school

Adequate product knowledge to effectively represent the options available to inquiring students at the School

Consistently operate with teamwork and support both within and outside the Admissions department

Adhere to schedule outlined by DOA and/or Campus President, including:

Work 2 evenings per week and 2 Saturdays per month to be available for inquiring students as scheduled

Achieve reasonable expectations in student outcomes and peer rankings as defined by the DOA and/or Campus President

When required by state regulations, complete annual continuing education that meets requirements as outlined by those regulations

Other duties as assigned

Required Skills

Excellent telephone & verbal communication skills

Ability to achieve success individually and as part of a team

Mature, positive and collaborative interpersonal skills

Possesses a thorough and demonstrable level of knowledge of school programs

Successfully completes AI admission training

Required Experience

High School Diploma/GED Required

1‑2 years sales and/or customer service experience

Application Deadline 03/09/2026

Compensation $29 - $30 USD

OUR CORE VALUES Caring We believe every student has the potential to be successful in a rewarding career, with the right support. We partner with you from your first day of classes through your search for a job after graduation.

Respect We view everyone who enters American Institute as a productive adult who deserves respect and the opportunity to excel. Our staff and instructors are dedicated to helping you achieve your goals and realize your potential.

Service American Institute is committed to the professional and academic success of each student by actively seeking opportunities to provide service both within the campus as well as within the surrounding community.

Integrity We look forward, not backward. No matter where you come from or what obstacles you’ve faced in the past, we believe your future is yours to create.

Accountability When you commit to us, we commit to you. When you walk into American Institute, we focus on helping you continue to move forward, so you can create the life you want to live.

Innovation We know that the sooner you have the knowledge and skills you need to begin your career, the sooner you can become successful. American Institute offers focused, practical training that gets you out of the classroom and on your way faster than you thought possible.

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