Job Description
Job Description
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Summary Our Business Development Team is looking for a Client Relations Specialist. This position specializes in the cultivation and operational support of new and existing Agent Partners and their customers.
Description
Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies
Ensure top level Customer Service and Support to Client Base
Act as an ongoing resource to new and current agents, providing ongoing guidance and operational assistance for daily operations.
Additional job responsibilities related to Agent Development
Work with Business Development Team to continue improving the Agent Development Process
Job Requirements
Minimum of 2 years of Customer Service Experience preferred
Bachelor's Degree Preferred
Ability to communicate in a clear and concise manner
Ability to critically think and adapt to new systems
Sincere desire to cultivate and maintain relationships
Compensation
$18-$19.50 per hour
Medical Insurance with premiums paid at 100% for employees AND dependents
Dental Insurance 100% paid for Employee
Vision Insurance
HSA with Employer Contributions
Life Insurance
Short Term Disability
Long Term Disability
401(k) Plan
Profit Sharing: Typical annual contribution of 15% of total eligible compensation
Paid Holidays AND PTO
Cancer, Critical Illness, and Accident Policies available
Physical Requirements Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Priority1 is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Summary Our Business Development Team is looking for a Client Relations Specialist. This position specializes in the cultivation and operational support of new and existing Agent Partners and their customers.
Description
Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies
Ensure top level Customer Service and Support to Client Base
Act as an ongoing resource to new and current agents, providing ongoing guidance and operational assistance for daily operations.
Additional job responsibilities related to Agent Development
Work with Business Development Team to continue improving the Agent Development Process
Job Requirements
Minimum of 2 years of Customer Service Experience preferred
Bachelor's Degree Preferred
Ability to communicate in a clear and concise manner
Ability to critically think and adapt to new systems
Sincere desire to cultivate and maintain relationships
Compensation
$18-$19.50 per hour
Medical Insurance with premiums paid at 100% for employees AND dependents
Dental Insurance 100% paid for Employee
Vision Insurance
HSA with Employer Contributions
Life Insurance
Short Term Disability
Long Term Disability
401(k) Plan
Profit Sharing: Typical annual contribution of 15% of total eligible compensation
Paid Holidays AND PTO
Cancer, Critical Illness, and Accident Policies available
Physical Requirements Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Priority1 is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
#J-18808-Ljbffr