Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 pro forma total revenues reaching approximately $5.1 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 612 locations and has about 9,900 employees in North America as of September 30, 2025.
Location: Baton Rouge, LA, US, 70817 Gonzales, LA, US, 70737 Broussard, LA, US, 70518 Baton Rouge, LA, US, 70809 Alexandria, LA, US, 71302 Baton Rouge, LA, US, 70815 Kenner, LA, US, 70062 Harvey, LA, US, 70058 Kenner, LA, US, 70062 Lafayette, LA, US, 70506 Geismar, LA, US, 70734 Baton Rouge, LA, US, 70809 Baton Rouge, LA, US, 70809
Job Purpose The Key Account Coordinator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities within a district. This is an excellent opportunity for motivated self‑starters who want to enhance their skills with a company whose reputation speaks for itself.
What you will do
Centralized support for Reps within the District to run reservations and opportunities
Assigned Customers
Key Customers to the District that require a “Single Point of Contact”
Customers that do business Regionally/Multi‑Regionally that are not handled by Customer Care/Central Res where order flow is excessive for local managing.
Adept at sourcing fleet within District/Region to fill orders. Escalation process with DM/RVP/RFM
Answer customer inquiries and resolve their issues/concerns
Schedule delivery and pick up of equipment
Maximize/generate additional sales revenue through superior customer service on all existing orders Finalize sales from all inbound inquiries and successful outbound telemarketing
Provide customers with expert advice on the selection, operation, and maintenance of all the various types of equipment
Additional Responsibilities:
Generate, process, analyze and review the daily business reports
Requirements
Professional working experience preferred
Valid driver’s license
Bachelor’s degree preferred
Work out of separate office within Branch. Position not located on counter and not remote.
Participate in Sales meetings, District management meetings and SFDC
Work in Service Cloud being linked to other Regional Key Account Coordinators for back‑up and team communications
Excludes ProSolutions and HES
District Cost center allocated to supported District Branches
Customer Solutions & Ops Support: Support role in terms of strategy, training & systems and backup
Solid and proven computer skill set (knowledge of MS Office is preferred)
Skills
Ability to engage in natural verbal interaction with customers
Able to walk into unfamiliar environments and adjust rapidly to the setting
Customer service focused
Attention to detail
Multi‑task on multiple assignments within a fast‑paced environment
Pay Range Pay Range:
$60k - $65k+ base salary & Quarterly Bonus Please be advised that the actual salary offered for any position is subject to the company’s sole discretion and may be influenced by various factors, including but not limited to the candidate’s qualifications, experience, location, and overall fit for the role.
Benefits Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non‑merit factors.
Nearest Major Market:
Baton Rouge Job Segment:
Inside Sales, Telemarketing, Sales, Customer Service
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Location: Baton Rouge, LA, US, 70817 Gonzales, LA, US, 70737 Broussard, LA, US, 70518 Baton Rouge, LA, US, 70809 Alexandria, LA, US, 71302 Baton Rouge, LA, US, 70815 Kenner, LA, US, 70062 Harvey, LA, US, 70058 Kenner, LA, US, 70062 Lafayette, LA, US, 70506 Geismar, LA, US, 70734 Baton Rouge, LA, US, 70809 Baton Rouge, LA, US, 70809
Job Purpose The Key Account Coordinator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities within a district. This is an excellent opportunity for motivated self‑starters who want to enhance their skills with a company whose reputation speaks for itself.
What you will do
Centralized support for Reps within the District to run reservations and opportunities
Assigned Customers
Key Customers to the District that require a “Single Point of Contact”
Customers that do business Regionally/Multi‑Regionally that are not handled by Customer Care/Central Res where order flow is excessive for local managing.
Adept at sourcing fleet within District/Region to fill orders. Escalation process with DM/RVP/RFM
Answer customer inquiries and resolve their issues/concerns
Schedule delivery and pick up of equipment
Maximize/generate additional sales revenue through superior customer service on all existing orders Finalize sales from all inbound inquiries and successful outbound telemarketing
Provide customers with expert advice on the selection, operation, and maintenance of all the various types of equipment
Additional Responsibilities:
Generate, process, analyze and review the daily business reports
Requirements
Professional working experience preferred
Valid driver’s license
Bachelor’s degree preferred
Work out of separate office within Branch. Position not located on counter and not remote.
Participate in Sales meetings, District management meetings and SFDC
Work in Service Cloud being linked to other Regional Key Account Coordinators for back‑up and team communications
Excludes ProSolutions and HES
District Cost center allocated to supported District Branches
Customer Solutions & Ops Support: Support role in terms of strategy, training & systems and backup
Solid and proven computer skill set (knowledge of MS Office is preferred)
Skills
Ability to engage in natural verbal interaction with customers
Able to walk into unfamiliar environments and adjust rapidly to the setting
Customer service focused
Attention to detail
Multi‑task on multiple assignments within a fast‑paced environment
Pay Range Pay Range:
$60k - $65k+ base salary & Quarterly Bonus Please be advised that the actual salary offered for any position is subject to the company’s sole discretion and may be influenced by various factors, including but not limited to the candidate’s qualifications, experience, location, and overall fit for the role.
Benefits Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non‑merit factors.
Nearest Major Market:
Baton Rouge Job Segment:
Inside Sales, Telemarketing, Sales, Customer Service
#J-18808-Ljbffr