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Professional Sales and Customer Service Associate

Home Depot, Countryside, Illinois, United States

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The Professional Sales and Customer Service Associate at Home Depot is focused on providing outstanding service and support to our Pro customers, which include contractors, property owners, and commercial clients. Our team is crucial in ensuring a smooth customer journey, from order fulfillment to delivery solutions tailored to individual project needs. Key responsibilities include: Building and maintaining strong professional relationships with Pro customers. Driving sales through expert product recommendations and loyalty programs. Meeting monthly sales goals and performance metrics to enhance store sales. Assisting at the Pro Desk, loading materials, and managing deliveries. Offering specialized knowledge about products, including paint and materials. Collaborating with team members to ensure a clean and organized workspace. Resolving delivery issues and effectively communicating Home Depot's advantages over competitors. Monitoring inventory levels and executing sales initiatives. We value exceptional customer service and safety, making it essential that our team members uphold the highest standards in every interaction. Bilingual communication skills may be preferred at certain locations based on customer needs. Join us at Home Depot and be part of a team that plays a vital role in the success of our Pro customers. This position offers a competitive hourly wage ranging from $16.50 to $18.50. Home Depot is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment regardless of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability status, or any other federal, state, or local protected class.