Applewood Freshislooking for a Sales Support Specialist to support the Sales Account Manager and broader sales team by managingaccurateorder entry, coordinating order flow, and providing administrative and customer service support in a fast-pacedfreshproduceenvironment.
Job:Full Time Employment
Location:Sparta, Michigan (In-Person)
Schedule:While aligned with standard business hours, this position requiresflexibilitytorespond andsupport time-sensitive needstypical of fresh produce sales.
Position Summary The SalesSupportSpecialistplays a critical role inmaintainingtimelyand precise order processing, clear internal communication, and excellent service to customers across retail, food service, wholesale, or broker channels. This role is based on-site in Sparta, Michigan and works closely withboth Washington’s and Michigan’sinternal operations,logistics, and sales leadership.
The ideal candidate is detail-oriented, organized, and thrives in a high-volume, deadline-driven environment. They communicate clearly, enjoy supporting sales teams, and are comfortable juggling multiple priorities. Fresh produce or perishable industry experience is a plus, but strong order entry skills, accuracy, and a proactive, team-first mindset are essential.
Key Responsibilities Order Management & Data Entry
Accurately enter sales orders into customer portals and internal systems, including pricing, delivery instructions, andspecial requirements.
Review and verify shipments, pricing, and order details to support sales accuracy and fulfillment.
Monitor order status and communicate updates or discrepancies to the sales team and customers.
Serve as a point of contact for customer questionsregardingorders, pricing, and delivery timelines.
Coordinate withlogistics, production, and operations to help ensure orders ship on time and accurately.
Support the Sales Account Manager with administrative tasks that enhance customer service and operational efficiency.
Coordination & Reporting
Communicate regularly with Sales Account Managersregardingproduct availability, inventory levels, and delivery schedules.
Assistin reconciling inventory data and reporting inventory concerns to sales and operations teams.
Help prepare basic sales reports, customer correspondence, and internal documentation.
Qualifications Experience & Skills
Previousexperience in order entry, customer service, sales support, or administrative roles; experience in the fresh produce or perishables industry is a plus.
Strong attention to detail and data accuracy.
Excellent communication skills (verbal and written).
Proficiencywith Microsoft Office (especially Excel) and comfort learning internal systems.
Why Join Applewood Fresh
Competitive compensation and benefits package.
Contribute to a dynamic sales team ensuring operational excellence and customer satisfaction in the fresh produce supply chain.
Opportunity to grow within a collaborative sales environment in the fresh produce industry.
About Applewood Fresh Applewood Fresh is a grower, packer, shipper, and marketer of premium Michigan-grown apples. With a focus on quality, consistency, and strong customer partnerships, Applewood Fresh delivers fresh apples to customers across the U.S.
About FirstFruits
FirstFruitsis the parent company of Applewood Freshand FirstFruits Farms. FirstFruits isamulti-regional supply entitygrowing, packing, and shippingapples, pears,andcherries.FirstFruitsisarecognized leader in the apple industry for over 40 years,connectinggrowers and customers through collaboration, innovation, and a commitment to doingwhat’sright for people and the land.
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Job:Full Time Employment
Location:Sparta, Michigan (In-Person)
Schedule:While aligned with standard business hours, this position requiresflexibilitytorespond andsupport time-sensitive needstypical of fresh produce sales.
Position Summary The SalesSupportSpecialistplays a critical role inmaintainingtimelyand precise order processing, clear internal communication, and excellent service to customers across retail, food service, wholesale, or broker channels. This role is based on-site in Sparta, Michigan and works closely withboth Washington’s and Michigan’sinternal operations,logistics, and sales leadership.
The ideal candidate is detail-oriented, organized, and thrives in a high-volume, deadline-driven environment. They communicate clearly, enjoy supporting sales teams, and are comfortable juggling multiple priorities. Fresh produce or perishable industry experience is a plus, but strong order entry skills, accuracy, and a proactive, team-first mindset are essential.
Key Responsibilities Order Management & Data Entry
Accurately enter sales orders into customer portals and internal systems, including pricing, delivery instructions, andspecial requirements.
Review and verify shipments, pricing, and order details to support sales accuracy and fulfillment.
Monitor order status and communicate updates or discrepancies to the sales team and customers.
Serve as a point of contact for customer questionsregardingorders, pricing, and delivery timelines.
Coordinate withlogistics, production, and operations to help ensure orders ship on time and accurately.
Support the Sales Account Manager with administrative tasks that enhance customer service and operational efficiency.
Coordination & Reporting
Communicate regularly with Sales Account Managersregardingproduct availability, inventory levels, and delivery schedules.
Assistin reconciling inventory data and reporting inventory concerns to sales and operations teams.
Help prepare basic sales reports, customer correspondence, and internal documentation.
Qualifications Experience & Skills
Previousexperience in order entry, customer service, sales support, or administrative roles; experience in the fresh produce or perishables industry is a plus.
Strong attention to detail and data accuracy.
Excellent communication skills (verbal and written).
Proficiencywith Microsoft Office (especially Excel) and comfort learning internal systems.
Why Join Applewood Fresh
Competitive compensation and benefits package.
Contribute to a dynamic sales team ensuring operational excellence and customer satisfaction in the fresh produce supply chain.
Opportunity to grow within a collaborative sales environment in the fresh produce industry.
About Applewood Fresh Applewood Fresh is a grower, packer, shipper, and marketer of premium Michigan-grown apples. With a focus on quality, consistency, and strong customer partnerships, Applewood Fresh delivers fresh apples to customers across the U.S.
About FirstFruits
FirstFruitsis the parent company of Applewood Freshand FirstFruits Farms. FirstFruits isamulti-regional supply entitygrowing, packing, and shippingapples, pears,andcherries.FirstFruitsisarecognized leader in the apple industry for over 40 years,connectinggrowers and customers through collaboration, innovation, and a commitment to doingwhat’sright for people and the land.
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