Senior UX Designer, Alexa Enterprise and Emerging Design
Amazon, Sunnyvale, California, United States, 94087
Senior UX Designer, Alexa Enterprise and Emerging Design
Job ID: 3180240 | Amazon.com Services LLC
We're seeking an innovative UX Designer to join us in expanding Alexa's capabilities that help people lead healthier, more fulfilling lives. In this role, you'll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their best—transforming technology used at home and on the go into intuitive, personal experiences.
Key Responsibilities
Participate in the end‑to‑end design process for complex features and products.
Develop early‑stage concepts that help stakeholders and leaders deeply understand the customer experience, collaborating with engineers throughout the design process.
Partner with designers across Alexa to adopt and extend existing design systems, contributing to Figma libraries and sharing patterns and best practices.
Incorporate insights from Alexa research, conduct hallway testing, and participate in user research to inform and validate decisions.
Collaborate with peer designers, product and tech owners, marketing, solutions architects, and business development to keep the customer at the center of decision‑making.
Grow skills, influence, and deliver best‑in‑class experiences for both businesses and end customers.
A Day in the Life You'll design net‑new concepts that enhance customer experience, partner with solutions architects and tech teams to refine product offerings, conduct user research, and build conversational prototypes—all while operating with autonomy within a collaborative design team.
About the Team The Alexa Enterprise charter is to build and enable indispensable, frustration‑free Alexa experiences for enterprises worldwide—starting with digital entertainment, hotels and hospitality, aging, and healthcare. We build a portfolio of B2B2C SaaS products that empower developers and enterprise companies, and provide ready‑made solutions for device makers through our Alexa Built‑In program. Our partners include Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. We have featured in publications such as CNET and Forbes, and have received recognition in Amazon’s quarterly earnings highlights. Customers say, “You have saved lives” and “helped our residents connect with their families.” Our team values work‑life harmony, diversity of lifestyles, and solving ambiguous problems with the principles of Invent and Simplify, Think Big, Deliver Results, and Earn Trust.
Basic Qualifications
7+ years of design experience
Available online portfolio
Experience working with stakeholders to plan and execute strategic programs
Experience delivering design solutions for large‑scope, complex projects
Preferred Qualifications
Experience with UX design of complex workflows
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Experience defining and maintaining design patterns and UX standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress, and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angelese County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Posted:
February 10, 2026 (Updated 4 days ago)
USA, CA, San Francisco – 156,400.00 – 211,600.00 USD annually
USA, CA, Sunnyvale – 156,400.00 – 211,600.00 USD annually
#J-18808-Ljbffr
We're seeking an innovative UX Designer to join us in expanding Alexa's capabilities that help people lead healthier, more fulfilling lives. In this role, you'll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their best—transforming technology used at home and on the go into intuitive, personal experiences.
Key Responsibilities
Participate in the end‑to‑end design process for complex features and products.
Develop early‑stage concepts that help stakeholders and leaders deeply understand the customer experience, collaborating with engineers throughout the design process.
Partner with designers across Alexa to adopt and extend existing design systems, contributing to Figma libraries and sharing patterns and best practices.
Incorporate insights from Alexa research, conduct hallway testing, and participate in user research to inform and validate decisions.
Collaborate with peer designers, product and tech owners, marketing, solutions architects, and business development to keep the customer at the center of decision‑making.
Grow skills, influence, and deliver best‑in‑class experiences for both businesses and end customers.
A Day in the Life You'll design net‑new concepts that enhance customer experience, partner with solutions architects and tech teams to refine product offerings, conduct user research, and build conversational prototypes—all while operating with autonomy within a collaborative design team.
About the Team The Alexa Enterprise charter is to build and enable indispensable, frustration‑free Alexa experiences for enterprises worldwide—starting with digital entertainment, hotels and hospitality, aging, and healthcare. We build a portfolio of B2B2C SaaS products that empower developers and enterprise companies, and provide ready‑made solutions for device makers through our Alexa Built‑In program. Our partners include Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. We have featured in publications such as CNET and Forbes, and have received recognition in Amazon’s quarterly earnings highlights. Customers say, “You have saved lives” and “helped our residents connect with their families.” Our team values work‑life harmony, diversity of lifestyles, and solving ambiguous problems with the principles of Invent and Simplify, Think Big, Deliver Results, and Earn Trust.
Basic Qualifications
7+ years of design experience
Available online portfolio
Experience working with stakeholders to plan and execute strategic programs
Experience delivering design solutions for large‑scope, complex projects
Preferred Qualifications
Experience with UX design of complex workflows
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Experience defining and maintaining design patterns and UX standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress, and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angelese County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Posted:
February 10, 2026 (Updated 4 days ago)
USA, CA, San Francisco – 156,400.00 – 211,600.00 USD annually
USA, CA, Sunnyvale – 156,400.00 – 211,600.00 USD annually
#J-18808-Ljbffr