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Marketing Automation Specialist

BDO Capital Advisors, LLC, Jacksonville, Florida, United States, 32290

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The Marketing Automation Specialist is responsible for supporting programmatic and operational initiatives within the firm’s marketing automation platform (MAP) Marketo. Responsibilities for this role include automation of demand generation campaigns, supporting marketing operation programmatic functions (lead life cycle, lead scoring, lead nurturing), make data-driven recommendations, creating and maintaining campaign assets (gated content, basic web pages, emails, image gallery), and implementing marketing automation best practices.

Job Duties

Supports marketing operations initiatives related to lead lifecycle, lead scoring, lead nurturing, segmentation, and data hygiene

Builds marketing automation programs adhering to the firm’s MAP standards and best practices

Creates and executes marketing campaigns in Marketo, the firm’s marketing automation platform (MAP)

Builds and maintains nurture stream programs for regular communication with customers and prospects

Supports maintaining data quality within the MAP database

Tracks and measures program objectives

Creates and monitors reports on marketing programs and business results

Reviews and conducts thorough QA testing on Marketo programs

Collaborates with various marketing functions to ensure there is a cohesive creation, execution, and testing/optimization strategy to increase engagement and meet program goals

Assists in the creation of marketing assets such as emails, landing pages, forms, smart campaigns, and reports within Marketo, including templates for use by others within the marketing function

Supports targeted audience pulls and success tracking according to campaign requirements

Documents and communicates best practices and firm requirements for the MAP

Assists in training marketing resources on how to run reports and accomplish basic tasks within the MAP

Other duties as required

Supervisory Responsibilities

N/A

Qualifications, Knowledge, Skills, and Abilities Education

Bachelor’s degree, required; focus in Marketing, Communications, Information Technology, Business, Accounting, or Finance, preferred

Experience

Two (2) or more years of marketing or communications experience, required

Experience working within a professional services environment (i.e., accounting, financial consulting, business advisory services and/or banking industries), preferred

License/Certifications

Marketo Certified Expert (MCE), preferred

Software

Experience with Marketing Automation Platforms, required; prior experience with Marketo, preferred

Experience with CRM systems, preferred; prior experience with MS Dynamics, preferred

Experience with CMS software solutions, preferred; prior experience with Kentico, preferred

Language

N/A

Other Knowledge, Skills, & Abilities

Working knowledge of digital marketing, marketing automation, and CRM best practices

Strong understanding of multi-channel marketing campaigns

Basic knowledge around attribution, lead lifecycle, and lead scoring concepts

Strong analytical skills and ability to work both independently and on cross-functional teams

Basic understanding of data privacy laws including CAN-SPAM and GDPR

Deep understanding of email KPIs including, open rate, click through rate, click to open rate, bounce rate, and opt out rate and the ability to make strategic recommendations to improve them

Aptitude for logic expressions and workflow construction

Excellent project management skills and organizational skills, and a proven success of managing to a deadline

Displays superior verbal and written communication skills

Ability to work in a deadline-driven environment while handling multiple projects simultaneously

Ability to successfully multi-task while working independently or within a group environment

Ability to understand and communicate BDO business, marketplace and value proposition

Strong interpersonal and client service skills, consultative approach to working with marketing and client service professionals at all levels

Knowledge of B2B marketing strategies and tactics and their application in a professional services organization

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $60,000 - $70,000 Maryland Range: $60,000 - $70,000 NYC/Long Island/Westchester Range: $60,000 - $70,000

About Us Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well‑being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight‑driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

Welcoming diverse perspectives and understanding the experience of our professionals and clients

Empowering team members to explore their full potential

Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities

Celebrating ingenuity and innovation to transform our business and help our clients transform theirs

Focus on resilience and sustainability to positively impact our people, clients, and communities

*Benefits may be subject to eligibility requirements.

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