Company Description
Founded in 2005, Wholesale Payments is a leading merchant services provider in the United States, delivering credit card processing, POS solutions, and advanced technologies to industries such as retail, restaurants, B2B, and financial services. Headquartered in Lubbock, Texas, the company also has satellite offices in New Braunfels and Dallas, supporting over 250 sales representatives nationwide. Backed by more than 60 skilled support staff, Wholesale Payments is committed to delivering reliable, high-quality service tailored to meet diverse client needs. With a reputation for innovation and responsiveness, Wholesale Payments has established itself as a trusted partner for businesses of all sizes.
Role Description This is a full-time hybrid role as an Account Manager with opportunities for partial remote work. The Account Manager will be responsible for managing client accounts, building and maintaining strong customer relationships, and serving as the primary point of contact for clients. Day-to-day responsibilities include identifying client needs, delivering tailored payment solutions, coordinating with internal teams, performing account reviews, resolving issues, and driving client satisfaction and loyalty. Additionally, the Account Manager will play a role in identifying upselling opportunities to add value to client relationships.
Qualifications
Account management, customer relationship building, and client retention skills
Ability to analyze client needs, problem-solve, and provide effective payment solutions
Strong verbal and written communication skills for client interactions and reporting
Experience in sales, upselling, or business development is a plus
Proficiency in tools and systems related to account management and CRM platforms
Availability for occasional on-site client visits in Amarillo, TX and surrounding areas
Strong organizational and multitasking abilities to manage multiple client accounts
Bachelor’s degree in business, marketing, or a related field is preferred but not required
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Role Description This is a full-time hybrid role as an Account Manager with opportunities for partial remote work. The Account Manager will be responsible for managing client accounts, building and maintaining strong customer relationships, and serving as the primary point of contact for clients. Day-to-day responsibilities include identifying client needs, delivering tailored payment solutions, coordinating with internal teams, performing account reviews, resolving issues, and driving client satisfaction and loyalty. Additionally, the Account Manager will play a role in identifying upselling opportunities to add value to client relationships.
Qualifications
Account management, customer relationship building, and client retention skills
Ability to analyze client needs, problem-solve, and provide effective payment solutions
Strong verbal and written communication skills for client interactions and reporting
Experience in sales, upselling, or business development is a plus
Proficiency in tools and systems related to account management and CRM platforms
Availability for occasional on-site client visits in Amarillo, TX and surrounding areas
Strong organizational and multitasking abilities to manage multiple client accounts
Bachelor’s degree in business, marketing, or a related field is preferred but not required
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